AB ALEJANDRA BAHENA
626-***-**** ***********@*****.***
SUMMARY: Self- starting administrative professional with 10+ years of office management experience in maintaining office operations, overseeing purchasing, inventory control, and supervising office staff to ensure maximum productivity.
OFFICE MANAGER
Service King · Pasadena, CA · 2007 – present
Process and maintain personnel related information including payroll. Manage accounts receivable, prepare daily deposit log, petty cash reconciliation, submit receivable adjustments, prepare certified letters for NSF’s and/or abandoned vehicles. Schedule vehicles for estimates, check-in vehicles, deliver and pick up vehicles. Prepare morning reports, rental updates, call center updates, write-offs/collections, advisor pay reports and production list. Maintain and organize vendor invoices, overhead invoices, bulletin boards, break rooms, files, office supplies, and front office. Supervise daily duties of office staff. EXECUTIVE ASSISTANT
JHC Development Enterprises · Alhambra, CA · 2004 – 2007 Provide administrative and business support to the owner and CEO. Maintain the CEO’s calendar, schedule meetings, arrange travel and itneraries. Respond to customer concerns. Prepare, manage, and submit expenses to Accounting. Established accounts by verifying credit-wortiness and overseeing the profile setup. Manage vendor relationships with purchasing, invoicing, and record keeping. FRONT OFFICE MANAGER
LA Fitness · Alhambra, CA · 2002 – 2004
Managed daily opening operations of fitness center. Provided administrative support to leadership. Served as a front-line customer service representative in-person and via telephone communication. Enforced club rules and procedures. Managed collection efforts of passed due accounts. Monitored all member visits. Performed daily updates and maintainance of membership records.
EDUCATION
PURSUING BACHELORS in BUSINESS ADMINISTRATION
Cal State University, Los Angeles · Los Angeles, CA · 2010 – Present SKILLS
LANGUAGES
• MS WORD
• MS EXCEL
• MS POWERPOINT
• MS OUTLOOK
• INVENTORY MANAGEMENT
• SCHEDULING MEETINGS &
REMOTE CALLS
• MANAGE CROSS -
FUNTIONAL CALANDERS
• MANAGE BUDGETS
• PREPARING EXPENSES
• ENGLISH
• SPANISH