Deldric Bratcher
Los Angeles, CA 585-***-**** *******.********@*****.***
https://www.linkedin.com/in/deldric-bratcher
Metadata Analyst, Customer Service Professional
I have experience as an agent for high-level companies, working with new systems and assessing information. I am an experienced researcher, working with studios, live work space and working on high concept projects.
Key Skills
Call Center Operations Office Support & Trouble Shooting Research Data Entry
G-Suite Google Docs Google Hangouts Content Discovery
PROFESSIONAL EXPERIENCE
Call Center Agent VXI 2019-Present
● Retention
● Tech services
● System notes
● Mobility
● Sales
Phone sales agent Red Label 2019
●Direct sale to customer
●Public work
●Marketing
●Team workflow
Data Research Analyst The Nielsen Company 2018-2019
●On-boarding training
●Keyword creation
● Film research
● Systems training and filing
●Content staging
●Team Building
●Metadata Testing
EDUCATION
Associate of Science in Music Production, 2016-2017 LA Film School
ADDITIONAL SKILLS
Communications, Public Speaking, Social Media, Media Outreach, Digital Audio Workstations, Sound Mixing,
Music Copyright, Studio Setup, Content Discovery, Project Management, UX Testing, Music Theory,
Creative Writing,