YeRi Lisa Kong

***** ** ********* **, ********,OR, 98229

360-***-****

adgo0u@r.postjobfree.com

EXPERIENCE

Marriott (Moxy Seattle Downtown), Seattle, WA— Front Desk Supervisor, Event Coordinator

October 2019- March 2020

● Led the training of new employees on front desk procedures based off the highest Marriott Standard

● Created check in/out procedures and checklists which reduced average wait times for guests overall

● Assisted the Director of Sales to help in marketing, event set-ups, banquet event orders, happy hours and monthly event calendars

Nana’s Green Tea, Seattle, WA—Assistant General Manager, Bakery Manager

October 2018 – October 2019

Assistant General Manager

● Scheduled bakery staff which consisted of 50+ employees

● Maintained store and service quality improvement

● Ordered all ingredients and kept tight pars to suit restaurant’s needs

Bakery Manager

● Curated full bakery menu

● Maintained daily and monthly order and inventory checks

● Lowered labor and food cost percentages through

observation of sales

● Observed and assisted in dessert production- roll cake, cheesecakes, cakes, chocolates, muffins etc.

Saint Cupcake,Portland, OR— Bakery Manager

April 2017 - September 2018

● Managed financial aspects of the bakery while

troubleshooting tactics on how to best cut costs and increase revenue

● Oversaw 10+ employees and personally trained all staff

● Scheduled employees to cover 10-hour workdays 7 days a week

● Supervised cupcake production of batter mixing, icing and baking

● Managed skills in production of cookies, pies, brownies and bars

SKILLS

Guest Services

Account Management

Strong Communication

Project management

Staff Development Leader

Fast paced

Quick Thinking

LANGUAGES

English- Fluent

Korean- Fluent ( Native )

Spanish- Intermediate

EDUCATION

Pioneer Pacific

College- Portland, OR

Associate’s Degree

Restaurant Business &

Restaurant Management

Associates Degree, graduate

‘17

REFERENCES

Available upon request

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