Assistant General Manager

SUMMARY

SKILLS

EXPERIENCE

ANTOINE MEEKS

Tyler, TX 75702 C: 903-***-**** **************@*****.*** Reliable and hardworking Assistant General Manager familiar with working alone or with team to serve any amount of customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Enthusiastic Assistant Manager offers over 4 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Organized Store Manager with more than 5 years of leadership experience providing detailed, hands-on corporate leadership. Knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations.

Team leadership strength

Business operations background

Training and development skill

Leadership

Business Development

Financial leadership expertise

Training and Development

Sales team development

Performance improvements

Supervision and training

Sales expertise

08/2019 to 09/2020 Assistant General Manager

Popeyes Louisiana Kitchen Tyler, TX

Motivated and led team members to work together to achieve targets. Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures. Limited utility, equipment, labor and food expenses by implementing cost-control strategies.

Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.

Worked with management to plan and implement special events to boost customer numbers and profits.

Managed store cash intake with high accuracy and prepared daily bank deposits.

Assessed customer needs and requirements to effectively provide product pricing.

Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.

Monitored cash intake to eliminate discrepancies.

10/2016 to 06/2019 Night Shift Manager

EDUCATION AND TRAINING

Wendys Temple, TX

Kept facilities secure and workers safe with proactive premises monitoring. Implemented training to improve knowledge base of staff and used cross- training methods to maintain productivity during employee absences. Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.

Organized new stock for floor placement.

07/2018 High School Diploma

South Campus Temple, TX

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