Nishi Singh
Analyst Infrastructure Services Division at HCL Technologies
Keen learner and can adopt new thing easily in the field of technology
adgnpx@r.postjobfree.com
Rampur, India
_EDUCATION
Graduation
Shri Siddhi Vinayak Institute of Technology, Bareilly
07/2016 – Present
Courses
B. Tech (CSE)
SKILLS
oITIL
oTroubleshooting
oCustomer Support
oOracle Cloud
oMS Active Directory
oExchange
oOffice 365
oService Now
oMS Windows troubleshooting
oHardware troubleshooting
oNetworking
oPython
oHTML/CSS
oTools
oCyber Ark
oVPN
Senior Secondary Education
St. Paul's School, Rampur
07/2014 – 06/2016
Higher Secondary Education
St. Paul's School, Rampur
07/2012 – 06/2014
_WORK EXPERIENCE
Analyst Infrastructure Services Division
HCL Technologies Headquarter
03/2020 – Present
Plot No. 3A, Sector 126, Noida
Achievements/Tasks
Providing support of incoming tickets, including extensive troubleshooting tasks with responsibilities covering multiple products, features and services. Collaberating with Ops/ Tech team for resolution. Develop tools to aid operations and maintenance
BEHAVIOR
Good Listener and Speaker
Self-Motivated
Hard Working and Polite
_CERTIFICATES
Oracle Cloud Infrastructure Foundations 2020
TCS Career Edge - Knockdown the Lockdown
Python Programming Language (06/2019 – 07/2019)
AI Workshop
Cyber Security Workshop
Inter School Hockey League
INTETRESTS
Drawing
Crafting
Music
Exploration
_PROJECTS
MySQL GUI Using Python (07/2019 – 08/2019)
It’s the graphical Interface of the MySQL Command Line Client which reduces the time for query writing as well of Schema queries and Data queries.
It's the lightest version if MySQL written in Python programming language.
Notepad Using Python (07/2019 – 08/2019)
It's basically similar to the default Notepad software with additional features like coloring a particular section as well as font weight, style and decoration.
CMS Using OOPS in Python (06/2019 – 07/2019)
It's the Customer Management System using Python which basically performs the CRUD operations on the customer and also systematically write the data of each customer in the hard drive for the permanent storage using two formats as well as in binary and text format.
_ACHIEVEMENTS
Won First Prize in play on social service
Achievement in Rampur District for Academics
Participant in limca book of Records Quiz
Active participation in curricular activities