James ( Jim ) E. Deffenbaugh
**** ******** ***** **. ** Salem, Oregon 97317
Phone 503-***-**** Mobile 503-***-****
Email: ***********@*****.***
Work Experience
**/**** – 9/2020 Honeywell / Intelligrated, Salem
Customer Service Engineer Traveler
Interacted directly with the customer at its place of business to implement the assigned service for Intelligrated products into the customer’s operations. Provided on-site troubleshooting, repair, preventative maintenance and implementation of various retrofits to material handling equipment. In addition to the basic services provided.
Responsible for scheduled and emergency service calls varying from mechanical, electrical, and system control issues.
Commissioned, implemented maintenance programs, informal training, and system audits.
Completed service and expense reports.
Effectively used internal tools to report time, labor, travel expenses.
Communicated with other CSEs to discuss solutions to problems.
Conducted mechanical related repairs to equipment and systems; tracking belts, replacing rollers, direct swap of motor/reducers, assist on sorter rebuilds, etc.
Conducted low voltage electrical related repairs to equipment and systems; installing and wiring photo-eyes, proxy switches, 24VDC solenoid valves, etc.
Served as a back fill for support on Maintenance Contracts.
Diagnosed electrical, mechanical, pneumatic and hydraulic problems
Conducted the following with little or no supervision or technical support: planned/emergency service calls, various rebuilds on equipment, new installs, system audits, and preventive maintenance contracts.
Prepared needed tools required for the services reviews assignments and reviewing drawings etc. for service calls.
Researched part numbers from service calls and researches information related to service/manual readings prior to and during service calls.
Traveled throughout the US to customer location up to 95% of time.
10/2015 – 11/2018 Intelligrated, Salem
Electro-Mechanical Technician
Assisted other Technicians in the repair and maintenance of equipment.
Completed work orders, records, logs and other written or computer-based documents according to established procedures.
Diagnosed mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop).
Operated material handling equipment, battery equipment, moving machinery, and other powered equipment.
Performed preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures.
Troubleshot and repaired complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/output (I/O) devices where the repair is not immediately visible or obvious.
Assisted in the development of specific technical and training documentation. Certified electrician in the State of Oregon.
Other Work Experience
10/2004 – 6/2015 Systems Technician City of Salem, Salem
11/2000 – 4/2004 Hewlett-Packard Corvallis, Oregon Repair & Maintenance Level 6 Technician
11/1997 – 11/2000 Hewlett-Packard Corvallis, 96 Level Technician Intermediate Assembly Laser Ablation
11/1994 -11/1997 Hewlett-Packard Corvallis, 96 Level Technician Intermediate Assembly Slotted
4/1991- 11/1994 Electrician Norpac Foods #7 Salem, OR
8/1989 - 4/1991 Electrician United Foods Division Salem, OR
8/1987- 8/1989 Millwright/ Electrician Oregon Strand Board Brownsville, OR
6/1983 - 8/1987 Facilities 4 Electrician Hewlett Packard Palo Alto, CA
3/1981- 6/1983 Fabricator One Hewlett Packard Palo Alto, CA
11/1973 - 5/1983 Journeyman Sheet Metal Worker Sheet Metal Workers #16 Portland, OR
Summary of Qualifications
Oregon Electrical LTD Journeyman Mfg. Plant #3057PJ
California Industrial Electrician
Oregon Journeyman Sheet Metal Worker
Education
1/1974 -1/1978 Sheet Metal Apprentice Program State of Oregon
6/1983 - 8/1987 Industrial Electrician Apprentice Program State of California
References
Aleksandr Malin 818-***-****