ELIZABETH R. PEREZ
Mobile: 559-***-**** E-mail: *****************@*****.*** Address: 415 S. Douty St., Hanford, CA 93230
Objective
seeking a health care role that maximizes my expertise in patient handling. Give care to the patient.
Professional Summary
Energetic and results-oriented worker with years of experience in administrative functions, inventory management, public relations, and customer service operations.
Meticulous professional Efficient organizer Budget conscious
Excellent customer service skills Articulate & Friendly Proficient in Microsoft Office Applications
Experience
Tulare nursing and rehabilitation center
-giving care to the resident. (september-present)
Marketing Staff, Innosign Company (05/2011 – 04/2013), Supervisor – Tito Manalo:
- SERVED AS FRONT DESK REPRESENTATIVE and DEMONSTRATED EXCEPTIONAL CUSTOMER SERVICE SKILLS during high-volume days or when dealing with complex customer queries.
- Meticulously REVIEWED JOB ORDERS for accuracy and completeness. Entered verified order information into the company database.
- MAINTAINED ACCURATE INVENTORY OF SUPPLIES AND EQUIPMENT valued at $ 100,000. ORDERED SUPPLIES and restocked shelves. Modernized storage shelving system improving inventory access and accountability.
- EFFICIENT USE OF SUPPLIES and COST-SAVING RECOMMENDATIONS resulted in the optimal utilization of on-hand product and supplies.
- RESOLVED CUSTOMER COMPLAINTS and promptly provided telephone feedback to customers as appropriate.
- TRAINED NEW EMPLOYEES on company policies, operations, and processes directly contributing to company and employee efficiency.
- PREPARED REPORTS AND OTHER OFFICE DOCUMENTS utilizing Microsoft Word, Excel, and PowerPoint.
Villa Alfredos Resort (04/2009 – 04/2011), 40 Hours/Week, Supervisor – Catherine Guevarra:
-ANSWER PHONE CALLS and operate a switchboard.
-Answer inquiries about company.
-GREET VISITORS warmly and make sure they are comfortable.
-Call persons waiting for visitor and book them a room to meet in.
-Schedule meetings and conference rooms.
-Ensure reception area is tidy.
-COORDINATE office activities.
-Gather personal and insurance information.
-Hand out employee applications.
-ARRANGE APPOINTMENTS.
-Give visitors badges and direct them to where they can sign in.
Education
- High School: Holy Angel University (High School Department), Philippines
-College: Bachelor of arts in communication arts Area of Specialization in Advertising & Public Relations
-nursing assistant training fresno academy
Other Information
- Bilingual: English and Tagalog
Volunteers
-His Life City Church (2010-2013): Supervise and monitor the safety of children and their care. Partnering with parents to guide children toward a Heart for God.
References
Jodie bongiorno
Registered Nurse
Faye Libut
US Navy
Jenneth phipps
Certified Nursing Assistant