Employee Relations Executive

RHONDA SCHWENNER

***********@*****.*** LinkedIn 407-***-****

HUMAN RESOURCES BUSINESS PARTNER

HIRING & ONBOARDING EXCELLENCE PERFORMANCE MANAGEMENT EMPLOYEE RELATIONS Over a decade of success building talented teams and navigating complex Human Resources operations P R O F I L E

Innovative and dynamic Human Resources Leader with highly transferrable skills covering all aspects of HR. Seeking a challenging new position in HR leadership/strategic consulting.

Promote team building, training, and development programs by designing, facilitating, and improving talent management and development programs throughout the organization.

Effectively and efficiently lead district human resources operations across the country. Determine the best allocation for physical and team resources to promote operational excellence across the board.

Adept in sales leadership and customer service, providing excellent care and service to store guests, internal teams, and external business partners. Routinely engage stakeholders in transparent communication to foster growth/development. C O R E P R O F I C I E N C I E S

Executive Communications

Strategic Business Planning

Data Analysis/KPI Metrics

Team Training & Development

Employee Satisfaction

Operating Budgets & Forecasts

Policy & Procedure Development

Marketing & Business Development

Regulatory Compliances

Employee Resolutions / Problem

Interventions

Succession Planning

P R O F E S S I O N A L E X P E R I E N C E

Target Corporation – Winter Garden, Florida 2015 to 2020 EXECUTIVE HUMAN RESOURCES – DISTRICT EMPLOYEE RELATIONS RESOURCE

Mentored, trained, and fostered the development of 500+ team members within an $87M retail operation. Proactively identified new hire challenges through extensive development programs tailored to the individual.

Adjusted human resources strategy, product placement, and merchandising operations to foster customer service and sales improvements. Generated millions of dollars in additional revenue. Target Corporation – Lady Lake, Florida 2012 to 2015 EXECUTIVE HUMAN RESOURCES – DISTRICT TRAINING RESOURCE

Secured the district’s highest team engagement scores as a direct result of annual team surveys. Continuously improved the working environment and company culture.

Mentored, trained and fostered the development of 500+ team members while overseeing multi units during Quarter 4 (Lady Lake, Leesburg and Ocala).

Target Corporation - Kissimmee, Florida 2004 to 2007 EXECUTIVE DISNEY – SOFTLINES; EXECUTIVE HARDLINES

Pioneered the installation and successfully deployment of Target’s first-ever in-store Disney shop. Partnered with a cross-functional team that defined the customer experience, store layout, and product selection.

Demonstrated solid communication and interpersonal relations talents toward promptly responding to and/or resolving various guest concerns to build a loyal customer base and maximize retention. Target Corporation – Central Florida Market 2004 to 2020 EXECUTIVE LEADER

R H O N D A S C H W E N N E R ***********@*****.*** 407-***-**** P a g e 2

Actively engaged team members in succession planning and other career development activities. Successfully promoted 85+ employees to leadership positions.

Traveled throughout a high-volume district to assess stores and ensure adherence to companywide practices and guidelines, including correcting key issues and recognizing peers for work performance.

Consistently communicated expectations, goals, and objectives to teams. Sustained consistent excellent performance that often-exceeded stakeholders’ goals, objectives, and other initiatives/requirements.

Realized 11 consecutive years of “excellent / outstanding” rated performance reviews. Routinely exceeded expectations across the board

E D U C A T I O N

Human Resources Management/Personnel Administration Michigan State University

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