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Front Desk Operator

Location:
Muharraq, Bahrain
Salary:
600 BHD
Posted:
October 05, 2020

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Resume:

Mr. Jawad Alsayegh

Address: Hamad Town ****, Kingdom of Bahrain

Telephone Number: +973-********

E-mail: adgn9r@r.postjobfree.com

Nationality: Bahraini

EDUCATION

Vatel Hotel & Tourism Business School

Location: Al Jasra, Kingdom of Bahrain Institution start date: 09/2018

Graduation/Expected graduation date: 09/2022

Field of Study: Hospitality & Business Management

Nasser Vocational School

Location: Jau, Kingdom of Bahrain Institution start date:09/2015

Graduation/Expected graduation date: 06/2018

Field of Study: Electrical Engineering

Classes Taken at School/University Relevant to Desired Training: Self-image, Hotel Environment, French Language, Food and beverage, Microsoft Office, Web Designing

EXPERIENCE

Hotel Le meridian – Marriott group

Position: Front desk Location: Seef district, kingdom of Bahrain

Duration: From October to November 2019 Total Number of Months: 1 month

Tasks/Responsibilities:

Register & process guests and their assigned rooms.

Accommodate guests request.

Up selling guests rooms and promoting hotel services.

Handling cash payments.

Maintain a clean and neat front desk area

Interpersonal and communication skills

Problem solver

Hotel Le meridian – Marriott group

Position: Food And beverage Location: Seef district, kingdom of Bahrain

Duration: From October to November 2019 Total Number of Months: 1 month

Serving guests request

Telephone handling

Cashier and micros operator

EXPERIENCE

Hotel Fraser Suites Diplomatic Area

Position: Front Desk Location: Diplomatic Area, Kingdom of Bahrain

Duration: From 17TH March 2019 to 17th August 2019 Total Number of Months: 5 Months & 2 weeks

Tasks/Responsibilities:

Check in Process & Check out process

Handling Guests requests & Inquires

Full Skill in Epitome Hotel System

Customer service oriented

Handling Hotel Reservations

Dealing with Cash and ATM Transaction

Crisis Management

Sales Talk Explanation and Convincing

Increasing Hotel Sales Using Programs and Membership

Scheduling Transportation

Handling Hotel inquiries

Answering External and Internal Phone calls

Hotel Sofitel Bahrain Thalassa Sea & Spa – Accor group

Position: Front Desk Location: Zallaq, Kingdom of Bahrain

Duration: From 01/19 to 01/19

Tasks/Responsibilities:

Greeting Guests

Managing Reservations

Using Opera Hotel Reservation System

Hotel Phone Operator

Dealing with Guests Difficulties

Handling Multi-tasks

Check Guest Into their rooms

Hotel Tours to the guests

Concierge

Hotel Art Rotana Amwaj

Position: Food and Beverage Location: Muharraq, Kingdom of Bahrain

Duration: From Nov 2018 to Nov 2018

Tasks/Responsibilities:

Performing Tasks

Customer Service

Calculating Cash payments

Setting Up tables

Removing Cutleries

Preparing simple Dishes

SKILLS/QUALIFICATIONS

Languages & Level: Arabic (Fluent), English (Fluent), French (Beginner).

Computer Skills: Microsoft Office, Epitome Hotel system, Opera Hotel system, Micros F&B System, Web-designing, photoshop, Online mapping and Configuration.

Special Awards/Honours/Certifications:

Diploma Circuit of Building Merit.

Diploma in technical studies.

IELTS International Certificate.

ECITB International in Electrical Engineering Certificate.

International Competency level 2 ECITB, UK.

Health and Safety Passport – ECITB, UK.

Volunteering in Bahrain Marshal Team.

ACTIVITIES & INTERESTS

Triathlon Athlete in Kingdom of Bahrain National Team

Learning Different Cultures

Influencing



Contact this candidate