Manager Operator
Resume:
John Ditsepu Mashala
Address *: **** Zone*E, Seshego-Polokwane. Address2: 2033 Koloni street Midrand. Email:*********@*****.*** Cell no: 079-***-****
PERSONAL STATEMENT
Dear Employer
It is with a great gratitude knowing that you took time out of your busy schedule to go through my resume, as I am looking forward to join your team. We live in at a very fast evolving times with new technologies, that are challenging us as a people to be more innovative and more consistent to bring about the best in the business. We have the chance to do better!
With all the daily challenges faced by the human life-I believe that life-long learning has always being the answer, as it has being proven to be the fastest tracking method of balancing the quality of service offering with assured superb standards. Of course! It goes without saying that the world of guest service, is that requiring passion and willingness to be of help. All this takes a dedicated being to manifest, meaning an experience that affirms return business. My Name is John Mashala.an open minded, hard- working and street smart individual who’s passionate about guest service offering.
Welcome to my profile!
From carrying a bucket of snacks to sell during school break at primary school level, to being selected. by Mr Modiba(the Principal) to be the school marshal, then graduate into high School and partly work at an internet café during Grade 10&11, then went on to pass Matric. After graduating from an Aviation Management Course I one day went to the airport with an idea of familiarizing myself with what I have learnt! little did I know that I was about to serve as a Concierge/booking agent for OR TAMBO international Airport for 2years.Learned immigration law through an internship before moving to hotels and finally becoming a Tourist Guide.
You will learn as you go through my Employment section that I moved from different roles with different companies as I was under a recruitment agency Named Kelly Industries. My Manager then introduced me to life learning while working which helped to equip me for the next roles. Taking a decision to become a freelance guide has taught me people management, Sales and Marketing, Invoicing, client Liaison and the overall logistic management as that on its on has being my biggest achievement to maintain the management of the business I formed and runned for 4 consecutive years as a tour operator that employed 3people.
I drove with ubber during my spare times and was reviewed 5star by 1800 riders that I serviced and was also reviewed 5star for more than 300 times by international travellers on Trip advisor. Allow me to be of the services of your company and you will forever be proud….Looking forward to seeing you soon!
Yours Sincerely,
John Mashala (079*******)
John Ditsepu Mashala
Address 1: 1261 Zone5E, Seshego-Polokwane. Address2: 2033 Koloni street Midrand. Email:*********@*****.*** Cell no: 079-***-****
EMPLOYMENT EXPERIENCE
1. Company Mashalas Travel
Position Tour Operator
Duties Overall Business Management and Tour Guiding year 2017-2020
2. Company Africa Moja Tours and Transfers
Position Tourist Guide
Duties Driving and Guiding tourist across the country(2015-2016) year 2016
3. Company Professional Passenger Services
Position Junior Tourist Guide and Driver
Duties Chauffer Driving, shuttle Driving and guiding tourist in Gauteng p Year 2015
4. Company Aviation Co-Ordination Services
Position Concierge/check-in consultant
Duties Ticketing, passenger check-in for flights boarding Year 2011
5. I completed a Learner ship program with Conscript immigration for a year with duties including hotel and flight bookings, visa applications and South African Permits application year 2013 John Ditsepu Mashala
Address 1: 1261 Zone5E, Seshego-Polokwane. Address2: 2033 Koloni street Midrand. Email:*********@*****.*** Cell no: 079-***-****
EDUCATIONAL QUALIFICATIONS
Passed Matric in 2010 with Kwena Molapo comprehensive school TETIARY
1. Course Hospitality and Tourism Management(completed) Institution Florida Atlantic University
Year 2020
2. Course Tourist Guiding
Institution Drum Beat Academy
Year 2016
3. Course Social Science and Counseling
Institution ARLT FOUNDATION
Year TO DATE
4. Course Business Management
Institution IQ Academy
Year TO DATE
5. Course Aviation Management in Flight Attendant
Institution S.MAB AVIATION
Year 2011
John Ditsepu Mashala
Address 1: 1261 Zone5E, Seshego-Polokwane. Address2: 2033 Koloni street Midrand. Email:*********@*****.*** Cell no: 079-***-****
PROFFESSIONAL REFERENCE
1. Company Kelly Industries
Contact Person Kevin Reddy
Position Manager
Contact no 011-***-****
2. Company Africa Moja Tours and Transfer
Contact Person David Mahugu
Position Director
Contact no 011-***-****
3. Company Proffesional Passenger Services
Contact Person Dorian Tousant
Position Director
Contact no 011-***-****
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