Omokayode Daramola

Oregun, Ikeja, Lagos. +*** (0-808-***-****

adgn3n@r.postjobfree.com LinkedIn: Omokayode Daramola PROFILE

A solution-driven and user-minded professional with experience in requirements gathering, stakeholder management and end-users support to attain product and business goals. Energetic with the ability to work within cross-functional teams, proffering digital solutions for businesses to optimize their processes, expand customer base and increase revenue.

SKILLS

Analytical Thinking & Problem Solving Research Report Writing & Presentation Communication & Teamwork Stakeholders Management Operations Management COMPETENCIES

Technology

- Microsoft Office Suite - Tableau

Process Improvement

- Scrum - Agile - Design Thinking

EXPERIENCE

Business Analyst / Operations Officer Nov. 2018 – Sept. 2020 Team Lead, CAV Unit - Polaris Digitech Limited, Lagos.

• Identified and tackled gaps and inefficiencies by creating activities process map, proposing and implementing corrections to rectify such operational inefficiency.

• Created efficient workflow processes through data insights and implemented modifications to improve personnel and activities effectiveness by 17%.

• Consulted regularly with Software & Project departments on application development and project status software-related technical issues.

• Increased clients and other stakeholders satisfaction level by providing on-call support and trainings on products and services.

• Accomplished other operational and organizational goals by completing related tasks as needed. Surveyor and Property Purchase Advisor May 2017 – Oct. 2018 Freelance

• Carried out surveying and GIS operations.

• Inspected properties on behalf of clients to advise on purchase or otherwise

• Promoted property sales listing.

Graduate Assistant (NYSC)– Surveyor & Client Support. Jul. 2016 – Apr. 2017 Office of the State Surveyor General, Lagos State.

• Gathered field data and processed it on GIS software to generate a plan.

• Supported clients on services as related to the department.

• Helped co-workers on projects when I’m done with my activity. Intern Sept. 2014 – Jan. 2015

Nigerian Navy Hydrographic Office, Lagos.

• Collected field data and processed it on GIS software to produce plan and/or map

• Supported clients on services as related to the department.

• Trained colleagues on GIS software

• Part of a team that created questionnaire for data gathering to improve services of the department to the military.

PROJECTS

Wages Report Process Improvement – Optimized the process for the preparation of Field Officers Weekly Wages Report by reducing the number of human interactions throughout the process. This also helped to reduce errors / mistakes.

End-User Support for Web Application – Supported Users account creation, created User-Guides

(Document and Video), provided on-call trainings and support and gathered additional requirements. Mobile & Web Application Development – Assisted with elicitation and requirements gathering, attended the User Acceptance Test (UAT), spearheaded the pilot test phase, provided physical/on-call trainings and support to users, gathered additional requirements and liaised with the project and software departments to identify and implement improvements.

EDUCATION

University of Lagos, Akoka, Yaba, Lagos State. Jan. 2016 Bachelor of Science in Surveying and Geoinformatics,

Relevant modules; Law & Management, Technical Communication. CERTIFICATIONS

Entry Certificate in Business Analysis (ECBA™) Jun. 2020 International Institute of Business Analysis (IIBA™) Become a Business Analyst (Learning Path) Apr. 2020 LinkedIn Learning

Enterprise Architecture in the Era of the Intelligent Enterprise Apr. 2020 IBM / OpenSAP

Management Strategies for People and Resources Oct. 2018 Young African Leaders Initiative (YALI)

Proficiency Certificate in Management Nov. 2017

Nigerian Institute of Management (Chartered)

INTERESTS

Digital Transformation Intelligent Enterprise Robotic Process Automation Referee is available on request

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