Sales manager

Curriculum Vitae – LEFULESELE BELINA LEBAJOA

Date of birth: 18 February1988 · Email: *****************@*****.***· Mobile: 063******* /071*******

Address: **** ***** ****** *************** *******

PROFILE

I am a 32 year old ambitious female, A National Diploma holder in business management that obtained merit as a pass, who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the business industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak isiZulu, sepedi, sesotho and English fluently.

EDUCATIONAL BACKGROUND

Year: 2016-2019

Qualification: National Diploma in Business Management

Institution: IBC COLLEGE

Year: 2009

Qualification: Call Centre certificate

Institution: Multi Tech college

Year: 2005

Qualification: Matric

Institution: Methodist high school

Subjects: Maths, English, Biology, Commerce,Accounting and bible study

WORK EXPERIENCE

JULY 2020-- SEPT 2020 Empower financial services

call centre agent

Sales consultant (financial wellness consultant)

Selling to client insurance through phone

SEPTEMBER 2019 – FEBRUARY 2020 Operations manager at Salvation transport services

Ensuring clear and efficient communication with all stake holders

Coordinates and direct the transport activities of the company

Negotiating with the suppliers

Ensuring that deliveries are carried out efficiently

Ensuring smooth operation of other departments

Monitoring the operations of staff

Making sure all the department reach their targets

Acting human resource manager

JULY 2014 – OCTOBER 2014 Receptionist at Lesotho steel Products

Well coming the clients and greeting them with smile

Receiving and directing calls to perspective departments

Receiving messages and making sure they reach their destination on time

Calling clients and giving the feed back

Answer all incoming calls with courtesy and ensure efficient resolution of all inquiries about company services

Manage all mails from clients and ensure response and completion of all clients requests

JULY 2013 - DECEMBER 2013: Site Administrator at Lesotho steel products

Handling petty cash on site and making good use of it and keeping the receipt

Acting human resource on site .i.e. hiring on site, making sure staff arrive on time on site and a bid by the company rules and regulation as well as policies.

Receiving goods and signing for them on their arrival.

Return goods upon damaged or if not matching order

Make order for goods needed on site

Establishing a health and safety environment on site

Ensuring that there is no gravancies on site

Building good relationship with the residence and coworkers

Preparing staff pay roll on site

Making daily progression report as well as monthly report

Attending monthly meeting headquarters

FEBRUARY 2011 - FEBRUARY 2013 General labour at Econet Telocom Lesotho

DATA CAPTURING : call the clients and enquiring about their particulars and entering them in the system.

CALL CENTRE AGENT : inbond, attending to queries and coming up with solution

SALES CONSALTANT : teaching customers about the company products, selling the company products in store and providing excellent services.

SALES REPRESANTATIVES : out bond,selling company products door to door

NOVERMBER 2009 TO DECEMBER 2010 Cashier at West Wood Super Spar

Greeting customers with smile.

Helping customer pay (asking the method of payment before cash in)

Making sure that I don’t get over nor shortage but always striving on balancing

Making sure that the best services is entailed

Asking customer if will need plastic or not then after help putting the bought items in the plastic

Thanking customer shopping with us and encouraging them to call again

Counting flood before opening till

Making drop off

Making pick ups

JULY 2009 - AUGUST 2009 Receptionist at Ambitious College

Welcoming the clients and greeting them with smile

Receiving enquiries and solving them

Managing all mails from clients and ensure response and completion of all clients

Receiving the receipts after clients payments

Keeping records and filling

JUNE 2008 - AUGUST 2008 Sales representative at Life and Leisure

Marketing and Selling company products on field

Ensuring that company sign more clients

MARCH 2008 - MAY 2008 Cashier at Kopanong Hammarskral Super Spar

Greeting customers with smile.

Helping customer pay (asking the method of payment before cash in)

Making sure that I don’t get over nor shortage but always striving on balancing

Making sure that the best services is entailed

Asking customer if will need plastic or not then after help putting the bought items in the plastic

Thanking customer shopping with us and encouraging them to call again

Counting flood before opening till

Making drop off

Making pick ups

NOVEMBER 2006 - FEBRUARY 2008 Cashier at West wood Super Spar

Greeting customers with smile.

Helping customer pay (asking the method of payment before cash in)

Making sure that I don’t get over nor shortage but always striving on balancing

Making sure that the best services is entailed

Asking customer if will need plastic or not then after help putting the bought items in the plastic

Thanking customer shopping with us and encouraging them to call again

Counting flood before opening till

Making drop off

Making pick ups

SKILLS AND COMPETENCIES

Time management

Communication skills

Office administration

Service excellence

Hard working

Proactive

Professional

Telephonic skills

Computing Skills (Microsoft word, Excel, PowerPoint)

Flexible and Trustworthy

Friendliness

Public Relations

Decision Making

Leadership and Supervision

Hobbies and Interests

Reading

learning

Camping

Traveling

Socializing

REFERENCE

Name: Mr Poloko

Designation: Director at salvation transport services

Contact number: (00-266-******** / 63541020

Name: Mr Gustaff

Designation: Store manager at west wood super spar

Contact number: 011******* / 7

Name: Mrs Granny

Designation: cashier supervisor at west wood super spar

Contact Number: 011*******

Name: Mr Hoffinie Lebone

Designation: Human Resource at LSP

Contact Number: ( 00266 ) 22323132

Name: Mrs Mpho

Designation: human resource manager at Econet telecom lesotho

Contact Number: ( 00266 ) 22211300

I DECLARE THAT THE ABOVE INFORMATION IS TRUE

Contact this candidate