Manager Customer
Resume:
Philip A. Marchigiani
Frederick, MD 21702
adgn24@r.postjobfree.com
SKILLS
A proven track record of completing difficult projects on schedule with the highest of standards. Excellent interpersonal skills, a professional attitude, and firm personality to manage projects independently and as a team player. EXPERIENCE
Dragon Scale Construction, Laurel, MD 2018-Present Project Manager
• Overseeing all construction projects and installations to ensure proper execution of jobs while also meeting all project deadlines
• Frequently recognized by management for excellent customer service, communications skills, and pertinent product knowledge
• Securing customer loyalty while also broadening customer base by personalizing each project and exceeding all expectations
Commercial Carpets of America, Alexandria, VA 2014-2017 Field Supervisor
• Oversaw flooring installations of multiple job sites while interacting with superintendents and installers Paul Construction, Rockville, MD 2008-2014
Foreman
• Oversaw day-to-day projects to ensure all jobs were completed on time and to the customers satisfaction
• Projects included whole house construction - additions, kitchens, bathrooms, decks Kehn’s Carpet One, Frederick, MD 2006-2008
Sales/Customer Service
• Enhanced customer experience through one-on-one communication with clients who had a broad range of flooring needs
• Made home visits for correct measurements, and ensured flooring was ordered and installed on time CTI/Floors Incorporated, Frederick, MD 1999-2006
Field Manager
• Oversaw the installation of flooring at numerous jobsites
• Ensured flooring installations met good workmanship practices, contract codes, regulatory and quality requirements Marchigiani Floors, Germantown, MD 1987-1999
Owner/General Manager
• Started and operated a venture capital business that specialized in high-end hardwood flooring
• Responsible for sales, estimations, and meeting customer expectations CERTIFICATIONS
• Carpet Defects
• OSHA
• Ardex
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