Computer Engineering
Resume:
AHILE TERKULA VICTOR
ICT PERSONNEL
CONTACT
***********@*****.***
***, ******** ****** ****, ***.
Alafia Hospital, Adamasingba,
Ibadan
WORK EXPERIENCE
SYSTEM ENGINEER
Idea Konsult Limited Ibadan
2019 – PRESENT
• Diagnose fault and perform troubleshooting, repair, and maintenance of computer systems, hardware, and peripherals.
• Provide direct support/technical assistance to users of hardware, operating system software, and other system software by performing a detailed investigation of customer complaints and rectifying problems expediently.
• Perform computer accessories (Printers, Projectors, UPS, Network servers, solar inverters), Close Circuit Television Camera (CCTV), Solar system and inverter repair, installation, and maintenance.
• Analyze and resolve network and server connectivity issues while setting up LAN and wireless routers systems for clients.
• Manage and execute projects while contributing to improvement processes.
ICT MANAGER
Global Net Computer Technologies Limited Diye Karaganda, Jos 2017– 2018
• Provided technical support, troubleshooting of desktop hardware, systems, and applications.
• Configured, installed, and maintained office computer hardware and network devices such as printers, routers, modems, and office telephones.
• Performed installations, upgrades, and configurations of software on all desktop and laptop computers.
• Monitored wired and wireless devices to ensure constant internal and external network connectivity.
• Installed anti-virus and performance-optimizing software on desktop and laptop systems for maximum performance.
PROFILE SUMMARY
Service-oriented professional with extensive IT industry knowledge and experience. Highly skilled in diagnostics, troubleshooting, installing, servicing, and providing network, and wireless connectivity for end-user support. Adept at developing and implementing software and hardware updates, identifying and resolving computer problems, including driving capabilities, identifying cost-containment opportunities, and fostering strong end-user relationships to ensure business success. Committed to utilizing a unique blend of technical, analytical, and relationship management skills to implement and resolve simple and complex IT challenges while providing the best client/customer experience. EXPERTISE
• End User Training
• System Upgrade & Optimization
• Customer Service
• Virus Detection, Removal and
Prevention
• Security, Backup & Recovery
Solution
• Quality Assurance
• Systems Integration
• Systems Networking
• Testing and Troubleshooting
EDUCATION
BACHELOR OF SCIENCE IN
COMPUTER SCIENCE
Federal University of Agriculture
Makurdi, Benue State
2015
KEY COMPETENCES
• Excellent presentation,
interpersonal, and organizational
skills and proven ability to work
effectively towards deadlines.
• Resourceful and creative in
identifying customers' problems
and providing innovative solutions.
• Excellent written and oral
communication skills allowing for
more productive conversations with
clients and colleagues.
• Highly skilled in diagnosing and
troubleshooting hardware,
software, and network issues.
• Good leadership skills and the
ability to motivate and inspire staff
to develop a strong team culture.
• Proven ability to build productive
relationships and win customer
loyalty.
• Excellent time management,
negotiation, and analytical skills
with great attention to detail.
TECHNICAL SKILLS
Proficient in
• Microsoft Word, Excel, and
PowerPoint
• Database Design, RISC technology,
CMOS and Risk technology
Programming Languages:
• C, C++ and COBOL
Network:
• Open system interconnection
(OSI), Local area network (LAN),
Customer information control
system (CICS), Integrated service
digital network (ISDN), satellite
multiple access techniques;
terrestrial networking interface.
WORK EXPERIENCE
COMPUTER TECHNICIAN
Binary Brain Computer Technologies Limited North bank, Makurdi 2015– 2016
• Performed hardware, network, and software support, installation and troubleshooting of computer systems and related equipment.
• Responded to customers' technical service inquiries by researching issues on various computer systems and outlined solutions.
• Developed innovative network troubleshooting methods, which reduced downtime and lowered repair costs.
• Upgraded, modified, and replaced hardware, software, and network components.
• Supervised and implemented the repair, troubleshooting, and maintenance of printed circuit boards (PCBs).
CERTIFICATIONS
• Certificate Of Expertise In Health Safety, Security and Environment
(HSSE) 1&2
• Certificate Of Course Completion In Quality Assurance and Quality Control (QAQC)
• Certificate Of Program Completion In Human Resources Management
(HRM)
• Certificate Of Expertise In Project Management Professional (PMP)
• Certificate On Information and Communication Technology (ICT)
• Diploma In Computer Repairs and Maintenance/Networking
• Diploma In Computer Studies and Application
REFERENCE
Available on Request
Contact this candidate