Atif Alam
Princeton, NJ *****
609-***-**** (mobile) Email: adgml0@r.postjobfree.com
LinkedIn Profile: https://www.linkedin.com/in/atif-alam-64b227141/
Cyber Security Analyst Support (Entry Level)
Hands-on, successful Technical Support Specialist / Support Administrative Associate with verifiable success in delivering appropriate technology solutions for desktop and mobile products. Comprehensive knowledge of Office 365, ServiceNow, Active Directory, cloud services, and web-based applications. US Citizen.
TECHNICAL SKILLS
ISO 27001 HIPAA Nessus Wireshark ACAS and SCAP Scan Splunk DBAN - for Data Wipe TCP/IP Protocols and Network Topology VoIP Wi-Fi MS Office (Word, Excel, Access) MS PowerPoint QRADAR SIEM Duo Application Symantec Client Management Microsoft System Center Configuration Manager Encryption – BitLocker Symantec Anti-Virus for Windows Bradford Agents for Macs Issue Trak, Prolin and ServiceNow - Ticketing System
EDUCATION & CERTIFICATIONS:
St. John’s University, New York - May 2020
B.S. in Computer Science (Concentration on Cyber Security)
GPA 3.26
●Relevant Coursework: Cyber Security Fundamentals, Introduction to Networking, Management of Information Security, Cyber Threats and Detection, Network Security, Digital Forensics, Operating Systems, Cyber Law and Ethics, Healthcare Information Security, Data Security and Cryptography
●Clubs and Activities: As a member of the Cyber Security Club, I attended meetings to expand my knowledge of cyber security outside of the classroom through hands-on activities and informational workshops.
PROJECTS:
Duo Application
Created a Duo Application documentation that provides information with screenshots on how users can enroll in Duo and setup Two-Factor Authentication on their company account.
WORK EXPERIENCE
NJM Insurance Group West Trenton, NJ May 2019- January 2020
IT WORKSTATION SUPPORT (Summer Intern)
●Worked with the IT Cloud Governance team on an ongoing project to review and extract specific data from vendor’s documentations and record that data on NJM’s Cloud Service forms
●Configure and Install Windows Desktops/Laptops for clients.
●Image laptops and desktops to Windows 10 by utilizing Microsoft System Center Configuration Manager.
●Provide end user support on a variety of technical issues by creating/responding to work orders on Prolin ticketing system.
●Assist in maintaining hardware inventories.
●Utilize DBAN to wipe the hard drive prior to disposal.
Lawrenceville School Lawrenceville, NJ June 2018 – August 2018
IT SUPPORT (Summer Intern)
●Imaging laptops and desktops to Windows 10.
●Migrate machines from Win 7 to Win 10 – utilizing Symantec Client Management Suite.
●Configuring and deployment of Macs (iMacs and MacBook Air) for the new users.
●Installing anti-virus application Bradford agent on Macs and Symantec on Windows machine.
●Utilize BitLocker to Encrypt Laptops to secure the data.
●Troubleshooting projectors, smartboards – connectivity of laptops/Macs using proper connectors (HDMI, VGA, USB, Adaptors).
●Configuring Web Printing Services for End Users.
●Utilize Issue Track ticketing system for creating incident/request and update the status of the trouble calls.
●Hardware inventory – asset tag, serial number, device model, MAC address for laptops, PCs and printers.
●Utilize DBAN to sanitize the hard drive prior to recycle.
MIAX Options, Princeton, NJ June 2017 – August 2017
CYBER SECURITY ANALYST (Summer Intern)
●Research, evaluate, and assess emerging cyber security threats, incidents and vulnerabilities.
●Experience working with multi-factor authentication.
●Assisted with documentations for the department.
●Have done training on various software tools used primarily for cyber security.
●Basic understanding on how network works utilizing Microsoft Visio to create network diagrams.
●Risk assessment and risk mitigation analysis.
●Knowledgeable on Phishing simulation, metrics reporting and user training.