Service Representative Safety
Resume:
ERAGBAI FAVOUR
** ********* ***., ******* ******. Lagos State
*************@*****.***
OBJECTIVE:
To secure a challenging position in a reputable organization and contribute my quota to its growth through skills, knowledge and experiences that I have acquired and will acquire.
PROFESSIONAL/WORK EXPERIENCE:
2019 -2020 Government and Civic Education Teacher (NYSC)
Midlands International Comprehensive School
Umuahia South, Abia State.
During the period of my youth corps service, I worked as an academic staff and a clearance liaison officer.
2018 – 2019 Customer Service Representative
Hope Enterprise
Benin, Edo State.
Responded to customers request for products, services and company information.
Liaised with customers, management and sales team to better understand customers’ needs and recommend appropriate solutions.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Maintained customers certification with forward thinking strategies focused on addressing customers’ needs and resolving concerns.
2017 – 2018 Head, Human Capital
Succeeding Together Network international (STNi)
Benin, Edo State.
Assessed and aligned compensation packages to market, to attract highly qualified applicants for organizational vacancies.
Supervised strength management and distribution actions.
Recruited, hired and oversaw a number of staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
Oversaw promotions and position changes and handled paperwork.
Developed succession plans and promotion paths for all staff.
2014 -2015: Factory Line Worker
Flours Mills of Nigeria Plc (FMN)
OPIC Estate, Agbara, Ogun State.
Met daily quotas consistently by always working hard and efficiently with little downtime.
Protected team members by identifying and removing safety hazards, keeping pathways clear and equipment properly stored.
Practiced standard operating procedures for consistent production results.
Optimized safety and productivity by regularly cleaning and organizing work zones.
Jan-May 2014: Scaler
Eko Supreme Resources Nig. LTD.
Opic Estate, Agbara, Ogun State.
Communicated with coworkers by using hand signals to direct log movement.
Utilized measuring devices to calculate volume, weight, dimensions and marketable value.
Ascertain the quality of products
INFORMATION COMMUNICATION TECHNOLOGY AND PERSONAL SKILLS:
Proficient in Microsoft word, desktop management and high internet browsing.
Ability to accept responsibility and work without supervision
Integrity and good team player
Ability to work under pressure and tight report schedules
Good interpersonal skills as well as transparent, honesty and safety cautions
Ability to express technical information in a creative and simple manner
Outstanding organizational and time-management skills
Excellent communication and interpersonal skills
Problem-solver
Good decision-making skills
Strong ethical standards
LANGUAGE SPOKEN:
English, Yoruba and Igbo Dialect
CERTIFICATIONS:
2019: Hp Life:
Maximizing Capacity
Effective Presentations
Customer relationship Management
Business Email
Effective Leadership
Managing contact information
Fobitech Solutions Nigeria:
Cyber-crime Security & mobile surveillance
2014: Global Manpower:
Exceptional Customer Service & Cultural Diversity
2012: Divine Destiny Computer Institute:
Computer Training
QUALIFICATIONS:
2014 – 2018 Bachelor of Science (B.Sc): Public Administration
University of Benin
Benin City, Edo State.
2006 – 2012 SSCE (WASSCE)
Foundation Upper Standard College
Ilogbo, Lagos State
BIO-DATA:
Date of Birth: 5th of July, 1996
Sex: Male
Marital Status: Single
Nationality: Nigerian
State of Origin: Edo
Local Government: Owan -West
Tribe: Owan
Religion: Christianity
HOBBIES:
Knowledge seeking, studying and disseminating information
REFEREES:
Mr. Precious Idiake
Operations Manager
Sinoma Cargo Int’l Nig. Ltd.
2, Ede Street, Kazuma Plaza,
Apapa Lagos.
Mr. Valentine O. Uyi
Head Operations and Strategy
Sharmrock Group
27, Dumez Rd., Off Sapele Rd,
Benin City, Edo State.
Contact this candidate