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Manager Program

Location:
Cairo, Cairo Governorate, Egypt
Posted:
October 03, 2020

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Resume:

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Sheikh Zayed, Egypt, +20-100-***-****

adgmkj@r.postjobfree.com

OMAR ABOU SAMRA, PMP

** ***** *********** ********* ******* manager, IT, and Telecom professional. With broad experience in managing major projects and working closely with clients from different specialties and diversified industries like Telecom, Fintech, Energy, FMCG, Retail, etc.

WORK HISTORY IT PROGRAM MANAGER, ADVANCED ENERGY SYSTEMS, ADES (MARCH 2020 – PRESENT) Reporting to IT Director

• Responsible for leading, planning, and executing ADES’s digital transformation initiative. Reinforced by working closely with the company’s different teams and stakeholders to achieve the company’s strategic objective.

• Owning project management activities within the IT department. PROJECT MANAGER (FINTECH) - BUSINESS ANALYST, CASHCALL (AUGUST 2019 – MARCH 2020) Reporting to IT Director

• Leading and responsible for all project management activities across different functions.

• Responsible for business analysis activities.

Achievements:

• Lead and managed the demand team to consecutive successful delivery of services with the detailed testing of all IT deliverables.

• Launched numerous utilities and telecom services to Cashcall’s portfolio that aimed to expand payment services for consumers and businesses.

• Launched a roadmap of new features to the product that increased the product’s value.

• Launched integration with external systems that allow third parties to use the company’s services which will multiply the revenues.

PROJECT MANAGER, DSQUARES (NOVEMBER 2015 - JULY 2019) Reporting to Head of Service Delivery

• Leading project management team to achieve the team’s KPIs and company’s objectives.

• Leading project management functions across all activities, locally and internationally.

• Core IT and Operations point of contact to ensure smooth and clear communication internally and externally.

• Business analysis of ongoing and historically launched projects to facilitate the articulation of faster delivery processes and higher mitigation predicted human-errors and potential obstacles. Achievements:

• Directly managed and overlooked the delivery of loyalty and rewards programs for clients from different industries as Vodafone, Vodacom, Orange, Visa, Mastercard, P&G, PepsiCo, Shell, Mercedes Benz, etc.

• Worked closely with the company’s different functions to successfully achieving the company’s KPIs from 2015 till 2019.

• Handled strategic clients from multiple industries from the initiation phase until the successful launch of numerous industries as telecom, FMCG, retail, financial services, governmental, etc. Across all supported countries as Egypt, Jordan, KSA, and Tanzania.

• Set the company’s project management strategy and enabling processes, with a clear focus on increasing the efficiency of the services’ delivery cycle.

COUNTRY MANAGER, DSQUARES, TANZANIA (AUGUST 2017 – NOVEMBER 2017) Reporting to COO

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• Assigned to an international mission to establish Dsquares business in Tanzania. With the responsibility of looking after commercial, operations, and technical teams towards the successful launch of Dsquares major client in Tanzania ‘Vodacom’.

Achievements:

• Establishment of Dsquares first presence in the Eastern Africa region.

• Lead Dsquares team while working closely with Vodacom’s team to successfully launch Vodacom’s first full- fledged loyalty and rewards program. Proving the operator’s leadership in the market with the biggest loyalty program in the Tanzanian market.

• Supported Vodacom to set and monitor the program’s KPIs, with a focus on leading the program to achieve its designated ROI. Reinforced with working with Dsquares different teams as CRM and Data teams. TECHNICAL PROJECT COORDINATOR, MOBINIL (JULY 2012 – DECEMBER 2014) Reporting to RAN Manager

• Designing the enrollment of 3G work orders. (new sites, mew sectors, second carrier, CE and PA upgrades).

• Delivered several thorough analyses to assist top management in identifying the network performance.

• Responsible for the network’s asset management.

Achievements:

• Optimized and covered all strategic clusters in the network.

• Saved for the company around 20% of the 3G assets budget. ENTERPRISE SOLUTIONS ACCOUNT MANAGER, VODAFONE (JANUARY 2011 – JANUARY 2012) Reporting to Sales Sr Supervisor

• Acquiring new accounts to use Vodafone non-voice (cloud services and messaging solutions). Achievements:

• Achieving sales targets and signed the first 100k SMSs deal in the SME Solutions department. EDUCATION

& CERTIFICATIONS

BACHELOR OF SCIENCE, UNIVERSITY OF MODERN SCIENCES AND ARTS MSA, SPRING 2010

• Major of Electrical Communication and Electronic Systems Cumulative GPA 3.4/4.0 (Honors).

• Certified graduate, University of Greenwich, UK. PMP CERTIFICATION

• Certified Project Manager since 2017, PMP # 2087759. LANGUAGES - Arabic: Native - English: Fluent - Italian: Upper-intermediate (B2) PERSONAL DATA • Nationality: Egyptian

• Military Status: Exempted

• Marital Status: Married

REFERENCES AVAILABLE UPON REQUEST



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