Service Representative Customer
Resume:
Wanda January
Compton, CA
*****************@***********.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
United Airlines - Los Angeles, CA
April 1996 to September 2015
Responsibilities
Responsibilities included checking in passengers with or without luggage, verifying that passengers processed the proper documentation to exit the United States, Meeting inbound aircraft, boarding outbound aircraft. Dealing with baggage service inquiries; where is my bag? My bag appears to be damaged, etc. When bags did not arrive with passenger, then I had to trace where the bag had gone; if it is with another airline, then the process was then started to get the bag back to passenger. If the bag was coming in on a later flight, then it has to be determined why the bag did not travel with the passenger.
Education
High school or equivalent in College Prep
Compton High School - Compton, CA
1973 to 1976
Skills
• Customer Service
• Customer Support
• CSR
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