Mental Customer Service

JUSTIN ALLEN

******.******@*****.***

347-***-****

CUSTOMER SERVICE EXPERIENCE

MetroRock Brooklyn April‘19-Current

Intro to Climbing/Bouldering Instructor/ Desk Staff/ Youth Camp Instructor

• Greet, assist in day to day needs of members

• Assist walk-in customers through purchasing day passes, memberships, program passes, orientation

• Manage schedule/instruct for children enrolled in youth camp

• Instruct classes in tying-in, belay technique, basic climbing form technique etc.

• Lead certified at The Cliffs, MetroRock. Belay Certified BKB CLINICAL LABORATORY EXPERIENCE

Laboratory Corporation of America Raritan, NJ Aug‘15-April ‘16 Molecular Technologist

• Clinical BSL-2 laboratory diagnostics of infectious disease.

• Reconstitution of reagents including amplification, enzyme, probe, and non-infectious nucleic acid.

NYC Department of Health and Mental Hygiene New York, NY May‘17-Feb.’18 Molecular Biologist

• Identification of airborne pathogens by DNA analysis.

• Organization of forensic reports detailing analysis of potential airborne pathogens. EDUCATION

B.S. Biological Sciences

University of Rhode Island Kingston, RI Fall 2011-May 2015

Contact this candidate