Personal Assistant Sales
Resume:
KATERINA FIALKA
Personal Assistant
ARCHIEVMENTS
o 5 Years UAE experience in Customer Service & Sales o Bachelor Degree in Economics & Law
o Knowledge of Luxury Industries
o Handled high profile clients
o Very organized
EXPERIENCE
HQ Patchi LLC, Dubai, UAE (Jan 2017 – Oct 2019)
Established in 1974, 600 employees across 32 brunches in UAE, 150 brunches in 23 countries. They produced the most expensive chocolate box in the world in 2008
Corporate Account Executive, reported to Director of Sales & Marketing o Over AED 600 000 personal sales in 2018
o Built a solid client base from zero in the first year of joining o Executed and managed on every element of the sales process o Met & exceeded individual and company sales targets o Participated at trade events, exhibitions
Four Seasons Resort Dubai, UAE (Sept 2014 – Dec 2016) One of the world's leading ultra-luxury hotel brands, with more than 100 properties in more than 40 countries. Best Hotel Chain in the EMEA Concierge Agent, reported to Head Concierge
o Handled guest requests (including challenging requests from VIP guests, celebrities, presidents’ families, etc.)
o Booked tours, tickets, meeting rooms, hotels, cars, any kind of transportation, including helicopters, etc.
o Office services, sending and accepting parcels (Fedex, DHL, Aramex, etc.) o MS Office, Opera
o Followed all standards and procedures
o Provided requested information about hotel facilities, city, attractions, etc. EDUCATION
o Bachelor degree in Economics
Specialization “Economics and Management of hotel and restaurant business”, Institute of Continuing Education at BSU, Minsk, Belarus, 2012-2013 o Bachelor degree in Law
Fr. Skorina Gomel State University, Belarus, 2006 -2011 CERTIFICATES
o Personal Assistant Course, International Open Academy, Jan 2020
**************@*****.***
https://www.linkedin.com/
in/katerina-fialka/
Dubai, UAE
STRENGTH
Time Management
Organizational Skills
Communication skills
Interpersonal skills
MS Office
UAE Driving License &
Car
Multitasking
Team player
Problem Solver
Patience
Learnability
LANGUAGES
English – fluent
Russian – native
HOBBIES
Cooking Italian food
Cardio
Learn Spanish
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