Employee Relations Assistant
Resume:
Marie Keough
Post Falls, ID *****
************@***.***
Experienced HR Specialist committed to contributing to and supporting the delivery of HR strategies in line with business
objectives; supporting the development and continuous improvement of HR systems and policies in line with best
practices; and being able drive and deliver HR initiatives to support business needs, such as employee engagement &
development, management training, and necessary organizational change, when needed.
#readytowork
Authorized to work in the US for any employer
Work Experience
HR Business Partner Specialist
Itron, Inc - Liberty Lake, WA
April 2018 to Present
Liaise between Corp HSE and RFP/Legal professionals for updating, providing and completing HSE&S information/data for RFPs. Update and maintain HSE&S Share Point site. Coordinate specific HSE&S programs as specified by Corp HSE. Partner with and schedule and track LMS HSE
training for specific topics tailored to specific jobs/job description. Create Purchase Requisition requests in Oracle for HSE&S projects including legacy sites and track progress with Procurement until PO delivery to
contractor/vendor. Assist in preparing data extracts, charts, reports, documents, and power-point presentations and other for internal and external entities. Provide support in areas of regulatory compliance and customer requirements associated with human resource responsibilities. Assist with maintaining
affirmative action reporting and other compliance related. Build a positive relationship with Itron Project
Managers required by customers to coordinate required background and drug screenings for multiple projects.
In charge of the New Hire On-Boarding of all new employees and Field Reporters nationwide. Managed and updated all employment files & I-9 documentation. Global Mobility Specialist III
Itron, Inc - Liberty Lake, WA
August 2015 to April 2018
Manage service providers on all points of execution on relocation and international assignment issues and work with employees on relocation initiation and execution. Prepare international assignment cost estimates and letters of understanding and take the lead in administering long
term international assignments. Work on standard international assignment tax issues with outside tax provider and serve as primary contact for employee on basic tax questions and detailed assignment/ project
requests. Serve as focal point for service providers focused on relocation and assignment service provision;
as well as for Staffing on relocation programs. Liaise with finance colleagues with respect to domestic and international payroll transactions and support the annual tax equalization reconciliation process. Communicate necessary payments and deductions to assigned employees. Conduct and prepare international assignment-related calculations such as assignment cost projections, tax equalization calculations, hypothetical tax calculations, etc. Meet with BU HR and Operations staff for status reports and upcoming projects. Approves documentation to Payroll that communicates expatriate assignment allowances, if any. Work with employees on visa and immigration matters, as requested. Global Mobility Specialist I
Itron, Inc - Liberty Lake, WA
July 2013 to August 2015
Coordinate with employees and service providers on all points of execution on domestic relocation and corporate housing. Serve as primary contact for US employees traveling outside the US on business, with respect to basic assignment-related tax collection or process questions. Ensure all necessary paperwork, identification numbers, tax information, and applicable agreements are collected and archived. Liaise with finance colleagues with respect to domestic and international payroll transactions and support the annual tax equalization reconciliation process.
Communicate necessary payments and deductions to assigned employees. Assist with Global Mobility policies, processes, and guidelines as is necessary to administer. Support business visitor's visa application
process and filings through entry support letters and working with outside service providers. Respond to requests for visa support questions of US employees traveling outbound. Support higher level Global Mobility
Specialists in Visa and Immigration filings - including H1B's, LCA's job postings, etc. Staffing Specialist I - Coordination
Itron, Inc - Liberty Lake, WA
January 2013 to July 2013
of job interviews, working closely with HR Managers, Hiring Managers, Staffing Specialists and candidates. 3.Update Job Postings and work with recruiting sources and vendors. 2.Reserve all travel arrangement through corporate travel for candidates (as required). 4.Conduct Pre- Screening interviews of applicants as required. 6.Track employee referral bonus and coordinate with HRIS
personnel to ensure that bonus is paid timely. 7.Coordinate Background and Drug screening. 8.Process reimbursement requests for candidate travel expenses. 12.Prepare paperwork for Orientation. 13.Verifies employment documents for new hires, completes HR portion of forms and e Verify.
Shared Services (Benefits) Coordinator (Contractor) Itron, Inc - Liberty Lake, WA
May 2012 to January 2013
Handle and respond to routine telephone / e- mail
inquiries and issues from employees, including but not limited to, health and welfare benefits, employee stock
purchase plan, 401K plan, paid time off, short term disability, long term disability and HR policies and programs. Identify research and resolve non-standard problems through a solid understanding of our employee benefits plans, processes and procedures as well as interaction with the Corporate Benefits Team and third-party vendors. Answer and resolve any questions, inquiries, complaints, facilitate problem resolution
and do thorough follow-up to ensure total customer satisfaction. Provide back up support and routine reporting to other members of Human Resources. Identify trends and recommend / initiate improvements to increase employee satisfaction. Make recommendations to refine call center policies and procedures in order to improve the effectiveness and efficiency of the call center operation. Work as a team member to satisfy
employee needs, improve call center performance and achieve HR department goals. Assist with database
testing and benefit or payroll related data clean up in conjunction with the corporate benefits team. Use tools
and technology appropriately to serve customers. Effectively represent HR Shared Services internally and externally.
Self Reliance Specialist
Idaho State Department of Health & Welfare - Coeur d'Alene, ID October 2011 to April 2012
Review and determine eligibility for Food Stamps, Cash Assistance, and Medicaid cases, by applying knowledge of policy, complex procedural and legal requirements with heavy emphasis on customer service. Ensure information flow by coordinating actions among participants, providers, external agencies, and the legal system to maintain assigned caseload responsibilities. Provided personal interaction with participants and related agencies/individuals when intimate family and individual circumstances were being addressed. Negotiation, problem resolution, outcome-based contract development, coaching, confrontation, and personal needs assessment. Collect, verify, interpret, and act on personal information from various sources to support initial and on-going qualification criteria for benefits and services. Develop, adapt and maintain management systems to support workload activities and meet federally mandated outcome/reporting requirements. Perform complicated analytical problem resolution and insure
data quality in automated system processing.
Human Resources Generalist - Manage HR
Center Partners, Inc - Coeur d'Alene, ID
October 2007 to October 2011
functions including benefits, payroll, confidential personnel file management, and employee relations. Provide employee support when Operations Teams are unavailable. Conduct and prepare Unemployment Claims/Appeals & complete employment verifications. Provide Benefits education to all new employees. Employee recruitment and retention. Manage leave-of-absence programs; administer benefits enrollment and programs; and handle workplace issues. Help to foster a more open-door, yet confidential environment, conducive to a
positive workplace.
Senior Human Resources Assistant
AFS - Advanced Field Services, Inc - Coeur d'Alene, ID February 2003 to May 2007
Provide administrative support to the Human Resources Director. In charge of the New Hire On-Boarding of all new employees and Field Reporters nationwide. Managed and updated all employment files & I-90 documentation. Education
High school or equivalent in Nursing
Northwestern State University
Skills
• Adp
• Adp payroll
• Payroll
• Hr
• Immigration
• Benefits
• Affirmative action
• Ofccp
• Recruitment
• Disciplinary procedures
• Employee relations
• Hrms
• Employee performance
• Tax compliance
• Oracle
• Ms office
• Procurement
• Etiquette
• Written and verbal
• Maintenance
• Hr Generalist
• Outlook
• Human Resource
• Hr Assistant
• Benefits Administration
• Microsoft SharePoint
• Adobe Acrobat
• Conflict Management
• Employee Orientation
• Workers' Compensation
• Human Resources Management
• Project Coordination
• Office Management
• Event Planning
• HR Sourcing
• Interviewing
• PeopleSoft
• Talent Acquisition
• Strategic Planning
• Change Management
• Performance Management
• Talent Management
Assessments
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Administrative Support Professional Fit — Proficient July 2020
Measures the traits that are important for successful administrative support professionals. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills & Abilities:
• Proficient in most MS Office products, ADP Payroll Management System, Oracle HRMS and Adobe's Acrobat
• Working knowledge of HR & Benefits/Payroll reporting and data maintenance procedures, Labor & Employee Relations, HR Policies/Procedures, Team & Morale Building, Employee Counseling, Legal Issues
& Compliance, Confidential Record Keeping, Disciplinary Procedures and Conflict Resolution
• Believe in partnering with management teams to identify opportunities and areas in need of improvement to support organizational and employee performance and growth
• Demonstrated working knowledge and ability in OFCCP Compliance, Affirmative Action Plans, Recruitment, Benefits, Payroll, Procurement, Global Visa/Immigration, Tax Compliance, Relocation, and complexities of governmental and situational processing delays.
• Professional written and verbal etiquette
Contact this candidate