QA Analyst

Fayul Rahman

Cell: 347-***-**** E-mail: adgmdh@r.postjobfree.com

Senior Software Quality Assurance Tester/Analyst

Manual Testing Automated Testing UAT Testing Functional Regression Backend Integration HP Quality Center (QC)/ALM HP Quick Test Pro (QTP)/UFT Oracle SQL Agile Test Plan Test Case JIRA Requirement Analysis TFS & MTM/ VSTS Defect Log MS SQL Server VB Script Data Driven Framework Descriptive Programing Black Box Testing SOAPUI API TESTING

Qualification Profile

Highly experienced and well-organized QA Tester with over 7 years track record in software quality assurance testing. Demonstrated expertise in working with development teams to troubleshoot issues that arise with testing application. Self-motivated and dependable QA with extensive exposure to determining preparing and maintaining quality test strategies, designing test frameworks, and developing correlating test scripts, to ensure quality at each level of assigned projects.

Education

Bachelor of Science, 2017

St. John’s University, Queens, NY

Experience Summary

Extensive software QA testing experience in web-based & windows, mobile, client server based and cloud-based applications.

Strong domain experience in working with healthcare, insurance, retail/e-commerce applications.

Excellent working experience in Agile Scrum Methodology in many different projects. Also familiar with Waterfall.

Highly involved in automating and functionally verifying the integration and implementation of large-scale systems.

Extensive experience in functional, system, integration, regression, smoke & sanity, backend, end to end, exploratory, UAT Testing in various testing sandboxes and environments.

Automated testing experience in developing automation test scripts for regression testing including dynamic parameterization using datasheets, database tables and external excel spreadsheets, virtual objects, checkpoints, file system object, HTML/XML DOM objects, VBscript classes/objects and descriptive programming in UFT and Test Complete.

Familiar with web service testing/ application programming interfaces (API Testing) using SOAPUI.

Experience in developing test automation frameworks in keyword driven, data-driven, modular driven & hybrid methods.

Solid back end testing experience by writing and executing SQL queries, and experience in data analysis, data validation, data cleansing, data verification in MS SQL Server, Oracle databases.

Extensively experienced in Agile tool management with VSTS, JIRA, Application Life Cycle Management (ALM), Quality Center.

Highly responsible and accountable in test planning, test scenario design, test case design, test case execution, test environment setup, outlining test specifications, test data setup, defect process lifecycle, test status reporting.

Experienced in analysis of test design & development through wireframes, use cases, user acceptance criteria, test documentation for functional-integration & end to end test coverage.

Experience in developing and maintaining test matrices such as requirement traceability matrix (RTM), defect metrics, TRM (test responsibility metrics), crossover metrics (browser testing), & release matrices.

Highly experienced in working for defect identification, log and resolution & reports, prepared sprint test report, regression and UAT test report.

Followed QA best practices for pre and post implementation, supported UAT and production teams and test environments, experienced in pre/post deployment test artifacts in test data creation, UAT sandboxes.

Experienced in assessing, designing, developing and delivering training solutions for new hires and users on company given procedures and tools.

Projects & Responsibilities

Northwell Health New Hyde Park, NY

QA Analyst Present

Analyzing the functional requirements and design specifications documents to ensure that the system has met all the technical, design and business requirements.

Analyzing project planning, status reporting, document review and defect entry verification

Working with an integrated team of Developers, Project Managers, Business and QA Testing Analysts

Performing cross browser testing to check the compatibility of the application in different browsers.

Performing regression testing on the application for testing validity of functionality in different versions of the application

Performed visual regression testing with an in house tool (Jenkins)

Performed QA on various environments prior to Production

Performed Production QA on updates made to live website prior to publishing

Support bi-weekly project deployments by testing in pre-production prior to making the code go live.

BNY Mellon New York, NY

UAT Tester June 2019 to Dec 2019

Analyzing the functional requirements and design specifications documents to ensure that the system has met all the technical, design and business requirements prior to acceptance

Analyzing project planning, status reporting, document review and defect entry verification

Writing test cases in Excel & execute test cases for each functionality based on product functional specifications in ALM

Performing regression testing on the application for testing validity of functionality in different versions of the application

Working with an integrated team of Developers, Project Managers, Business and QA Testing Analysts

Participating in walk-through, peer reviews and defect report meetings/calls twice a week

Documenting defects as per the guidelines clearly indicating the description, nature, expected results, actual results, priority, severity & additional supported information that referenced to respective business documents

Identifying software errors and interacted with QA Team and Developers to resolve technical issues.

Developing test cases, executed test cases and logged the defect using HP Quality Center (ALM).

Proficiency in creating and executing UAT scripts, in order to ensure operational quality, system integrity and verify system processes meet user needs.

Performing cross browser testing to check the compatibility of the application in different browsers.

Perform triage, troubleshooting and analysis of issues and failures reported by team members to determine if the issue is a defect, enhancement, or user-error.

Preparing and tracking Requirement Traceability Matrix (RTM) with the test cases developed.

Working with XLM and XLM Schema to test enterprise solutions.

Nuance Communications Mahwah, New Jersey

Software Quality Assurance Analyst April 2019 to June 2019

Test large, complex, enterprise-level Interactive Voice Response (IVR) systems for telecommunications enterprise client

Construct data requests to enable the testing of IVR systems

Expertise in testing IVR applications manually.

Knowledgeable in testing call flows, working across the software development life cycle including requirements gathering and testing.

Record and monitor defects using software defect tracking systems such as HP Quality Center (ALM), JIRA, Starteam

Perform testing in various QA environments such as Mock, UAT, Pre-Production, and Production.

Responsibilities included manual testing, functional testing, reports testing, regression testing, interface testing, end-to-end testing, database testing and user acceptance testing.

Test scenarios, test cases, reports were designed in accordance with business functional requirements and technical designs.

Perform API testing by running shell scripts and check the logs to debug issues.

Support weekend project deployments by testing in production prior to making the code go live.

Run SQL scripts in DB Visualizer or Toad to validate billing requirements.

Worked with Tableau to verify call failures and reports

Wrote & execute test cases for each functionality based on product functional specifications

Attended Project Meetings twice a week along with Developers, Project Manager, Clients and Testing Team.

Expertise in producing and maintaining project specific processes and work ethics.

Weill Cornell Imaging New York, NY

Senior QA Analyst Oct 2016 to March 2019

Responsibilities included manual GUI testing, functional testing, integration testing, regression testing, interface testing, end-to-end testing, database testing and user acceptance testing.

Client application testing, web-based application testing.

Test plan, test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an agile method (story boards, modeling, team design sessions, etc.).

Participated in preparing a smoke test for the application under test, which included the basic test cases, to ensure that the application is stable enough in the QA environment to start functional testing.

Expertise on assigning the requirements to test cases and test cases to the test sets in JIRA/VSTS (TFS).

Detected, verified, prioritized, navigated, analyzed and tracked defects using JIRA/VSTS (TFS) in the software until they were fixed.

Interacted with the developers for bug fixes and problem resolution.

Identified the test cases to be automated and generated the automated scripts using HP Unified Functional Testing (UFT).

Imported data from the database to the data table and performed data driven testing with different data sets for reports generation module in HP Unified Functional Testing (UFT).

Used HP Unified Functional Testing (UFT) for object repository creation and maintenance, used regular expression, re-usable actions, data table, checkpoints and recovery scenario.

Used SOAPUI for API testing, send XML API Request and validate results with Assertions.

Working with SOAPUI WSDL, Assertions, and Creating Requests for API Testing/ Web Service testing.

Used extensive SQL queries from the front-end using database checkpoints in HP Unified Functional Testing (UFT) to perform backend database testing.

Used SQL and PL/SQL queries to verify the data and to inspect data from the Oracle Database.

Wrote SQL query using TOAD for database testing.

Worked closely with Lead Database Engineer to implement reporting and analytics front-ends.

Collaborated with business analysts, designers, and system owners in the testing of new software programs and applications.

Coordinated with Software Engineers to assist with quality assurance, program logic, and data processing.

Produced reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

Communicated test progress, test results, and other relevant information to project stakeholders and management.

Established run for record documentation revised with traceability from the automation tests to the manual tests for the development team.

Verify back end data after interacted with front-end automation test scripts.

Analyzed requirements and user cases, certified application-specific software performed ambiguity reviews of business requirements and functional specification documents

Developed and documented effective test procedures, which effectively directed other's work. Lead brainstorming sessions to identify key testing concerns and prevent insufficiently broad testing.

Verify test approach, validate build stability, test and evaluate, and achieve acceptable mission.

Weill Cornell Medicine New York, NY

Quality Assurance Engineer Dec 2014 to Sep 2016

Performed feasibility analysis for the user stories in the product backlog and identified test scenarios/test objectives

Followed agile methodology in scrum framework and attended all kinds of project meetings with team.

Reviewed the application requirements specification, use case document, design document and provided feedback to the product owner

Performed troubleshooting in complex problems with providing customer support for software application issues.

Created test documents such as master and sprint test plans, test scenario, test conditions, test data, test specification, functional and integration test cases (high-level), test scripts and reports, defect tracker and RTM.

Performed smoke testing, functional testing, system and usability testing and used HP ALM 11.0 (Application Life Cycle Management) as test and defect management tool.

Prepared test planning, defect summary, requirement coverage reports using the ALM

Extensively wrote SQL queries to store data, retrieve and validate the information for backend integration testing to verify data integrity and change update in SQL Server.

Developed test scripts and worked with Automation Team to develop VB Script, Dynamic Functions and Data Driven Testing framework, created descriptive scripts and objects, script enhancement using check points by using HP UFT 12.0 (Unified Functional Testing) for regression and functional testing.

Performed cross browser testing to check the compatibility of the application in different browsers.

Created a great relation with the QA team, Project Manager, Product Owner, Production Team and Developer to help, support and solve any issues immediately.

Performed great responsibility in creating test status and summary reports, defect reports, weekly & monthly basis based on the various progress level of the project.

Expertise in producing and maintaining project specific processes and work ethics.

Walgreens Deerfield, IL

Associate QA Tester Oct 2012 to Nov 2014

Analyzed the functional requirements and design specifications documents to ensure that the system has met all the technical and business requirements

Involved in testing process, designing and developing validation plans and test plan document

Developed detailed Test Plan based on software requirements

Analyzed project planning, status reporting, document review and defect entry verification

Wrote & execute test cases for each functionality based on product functional specifications

Performed regression testing on the application for testing validity of functionality in different versions of the application

Worked with an integrated team of Developers, Project Managers, and Business and Testing Analysts

Participated in walk-through, peer reviews and defect report meetings periodically

Documented defects as per the guidelines clearly indicating the description, nature, expected results, actual results, priority, severity & additional supported information that referenced to respective business documents

Identified software errors and interacted with Business Analysts and Developers to resolve technical issues.

Developed test cases, executed test cases and logged the defect using HP Quality Center.

Maintained the automation scripts to perform automated functional testing using Quick Test Professional.

Performed functional, regression, integration, security and system testing using Quick Test Pro.

Wrote SQL queries using SQL Developer to the Oracle RDBMS to verify the data with Back-End to maintain Data Consistency, Integrity and Accuracy.

Prepared and tracked Requirement Traceability Matrix (RTM) with the test cases developed.

Worked closely with Requirement, Design, and Development Team

Project Environment

Methodology

Agile (Scrum), Waterfall, Iterative

Operating System

Windows 2003, Win XP, 2008, 7,8, UNIX

Test Management Tool

HP Quality Center (QC), HP ALM, MS TFS, Rally, Jira, Bugzilla, VSTS, Starteam, Workfront

Automation Tool

HP Quick Test Pro (QTP), UFT, Test Complete, SOAPUI

RDBMS

Oracle, DB2, MS SQL Server, SQL Developer, Toad

Application Language

HTML, XML, C++, C#, Java, J2EE, .NET, VB, CSS

Others

MS Office Suite, Skype, SharePoint, Virtual Machine, Team Viewer, Lync, Lightshot, Drupal, Jenkins

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