Teacher

CAROL L. KELLY

*** ******* ****** 315-***-****

Syracuse, NY 13210 **********@*****.***

TEACHER/ TRAINER/ TUTOR

Multifaceted, resourceful, and experienced teacher with a Masters-level Certificate of Advanced Studies in Information Innovation and Technology. Enthusiastic, proactive and self-motivated leader with demonstrated success facilitation of creating positive outcomes for students. Experienced working with diverse student population. Experienced and reliable custom designed training materials, testing, and mentoring. Versatile and forward-thinking team leader. Professor of Communications skilled in development of communication skills required to succeed academically and socially. Collaborative and client-focused former consultant and former business owner with excellent communications and interpersonal abilities. Skilled at building rapport with clients, staff, and other key stakeholders to ensure positive customer relations and excellent service.

AREAS OF EXPERTISE

ESL/TFEL Teaching Training Materials Design/Updates

Client Needs Assessment Business Development Communications

Instructor/Professor Course Content Development

Life Skills Training Staff Supervision/Training/Performance Management Team Leader/Motivator Project Management Budgeting/Cost Controls Technical Proficiency: Microsoft Office Suite: Word, Excel, and PowerPoint EDUCATION

Syracuse University, College of Visual and Performing Arts, Syracuse, NY

● Masters-Level Certificate of Advanced Studies in Information Innovation and Technology, GPA: 3.9; Fall 2014

Coursework: Community Management; Blogging for Professionals; Social Media and Technology; Information Management; Data Mining; Electronic Communication Integration; Project Management

Accomplishments:

Summa Cum Laude; Communications Honor Society, Lambda Pi Eta – Tau Alpha Chapter President

Phi Beta Kappa National Academic Honor Society; Dean’s List – 4 Semesters

Entrepreneurship Club Member

● BA in Communications and Rhetorical Studies; GPA: 3.9; May 2013

Coursework: Intercultural Communications; Intergroup Dialog; Small Group Communication; Advanced Public Speaking; Communication for Social Change; Intergroup Communication

Carol Kelly 315-***-**** **********@*****.***

Carol Kelly 315-***-**** **********@*****.***

Onondaga Community College - Syracuse, NY – AA, Humanities, Communication Concentration; GPA 3.8; 2011

● Coursework: Psychology; Advanced Writing; Calculus I and II; Spanish Intermediate; Conflict Resolution; Logic; Interpersonal Communications

● National Society of Leadership and Success – Founder, President and Treasurer – Built organization to over 300 members; recruited officers for E-Board; initiated fundraising efforts.

● Toastmasters International – Member of Founding Chapter

● Phi Theta Kappa National Honor Society – For 2 year college

● Awards: Dr. Susan Mitchell Honors Project Award, Spring 2009; Allyn Honors Scholarship, Fall 2009; Library Research Paper Award, Spring 2010; President’s List, Fall 2009 and 2010 and Spring 2011; SUNY Chancellor's Award, 2011 LearnTEFL.com

Teaching English as a Foreign Language Certification Design curriculum to address needs of students learning English as a Second Language. Create class environment to include diversified learning for cultural aptitudes. PROFESSIONAL EXPERIENCE

Interact Language Center – Syracuse, NY Sept. 2016 - Present ESL Tutor

Tutor for adult English language learners. Support students with needed assistance in regards to language and cultural uses, understanding euphemisms, and business uses of language.

Guide students through preparation for graduate level TOFL exams. Identify areas that need improvement through assessments of reading, comprehension and writing. Syracuse City School District – Syracuse, NY Sept. 2015 - Present Substitute Teacher

Lead lessons as prescribed in the plans left by the classroom teacher. Create a classroom environment that is conducive to learning and grade-level appropriate. Guide the learning process toward the achievement of curriculum goals and objectives as indicated in plans. Employ instructional methods and materials that are most appropriate for meeting lesson objectives. Maintain a neat and orderly classroom. Key Achievements:

Working with diverse and marginalized populations for successful strategic solutions to ensure student success. Demonstrated commitment to serving urban students, schools and the community. Put the interests of students first by actively contributing to a culture of high expectations in schools and the district. Built the relationships needed to serve students well. Effectively implemented the lesson plans of the teacher. Carol Kelly 315-***-**** **********@*****.***

Morrisville College/ SUNY EOC – Syracuse, NY Sept. 2015 - Present Health Train - Career Readiness Lead Trainer

Trainer and support staff providing training to prepare students for career in the Health Care: Effective communication on the job; Critical Chinking; Resume writing; Important skills and characteristics; Interpersonal Communication; Team Building; Time Management; Multitasking and prioritizing; Leadership skills; Effective Listening; Conflict Management

Key Achievements:

Working with marginalized populations for successful pre-employment training and support in job procurement; secure free legal aid for students in need; aid facilitation of custom design and updates of training materials, tests, and information sheets; utilized varied strategic solutions to ensure student success. Onondaga Community College Jun - Aug 2015

Summer Bridge Program/ Raising Seniors - Tutor

Acted as mentor and teacher for raising Seniors from the Syracuse CIty School District. Conducts workshops, courses in ELA/Reading/Communication skills, utilizing effective classroom management, leadership, training, and teaching techniques. Provide advisement and tutoring for students as necessary to assist in successful completion of the program. Key Achievements:

Successful in teaching and facilitation of empowerment of students from diverse backgrounds. Implement custom design and updates of training materials, tests, and information sheets; utilized optimal strategic solutions to ensure student success. Concluded program with a 98% success rate.

St. Joseph’s Hospital – Syracuse, NY Jan - Jun 2015 EPIC Certified Trainer

Certified ADT/Prelude Trainer and support staff for EPIC Go Live for implementation of electronic medical records for ADT/Prelude and user cross-training in Cadence. Key Achievements:

Successful in end-user training and facilitation of custom design and updates of training materials, tests, and information sheets; utilized optimal strategic solutions to ensure a smooth conversion.

Onondaga Community College – Syracuse, NY Aug 2013 - Present Professor of Communications

Develop coursework to instruct students in communication skills required to succeed academically and socially; with content including: Communication Theory; Perception; Verbal and Nonverbal Communication; Effective Listening; Awareness of the Self as Communicator; Public Speaking; and Relational Communication. Key Achievements:

Successfully focuses on class discussion as a tool to practice the communication skills in class and utilize them as a tool for learning.

Touchdown Presentations – Syracuse, NY Sept. 2012 - Aug. 2014 Consultant

Designed, developed and implemented social media strategies for organizations

Designed programs to assist student athletes in planning for success after college. Key Achievements:

Carol Kelly 315-***-**** **********@*****.***

Developed training materials for student athletes for life after graduation.

Trained on life skills and network development to create a support network. AngelHeart Network – Rochester and Syracuse, NY Jan. 1990 - Mar. 2008 President

Oversaw design and implementation of structural improvements on existing and new homes.

Key Achievements:

Managed projects with responsibility for estimation and bidding; creation and monitoring of budgets; and regular meetings to monitor feedback on project progress and ensure timely completion within budget.

Supervised, trained, and managed performance of employees and subcontractors. COMMUNITY SERVICE

Northside Refugee Assistance - volunteer

Westside Learning Center – Teacher’s Aide, ESL for non-English speaking adults

Spanish Action League (La Liga) – After School Tutor for students of Hispanic/Latino heritage

Habitat for Humanity – Construction Coordinator for 1st Women’s Build Project

Special Olympics – Cheerleader for athletes; assisted in crowd control; guided attendees

Corporate Volunteer Council of CNY – Past President – Developed and initiated the Projects Committee for hands-on giving to the community; worked with Board to create training programs

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