Food & Beverage Captain, restaurant captain, head waiter

NOEL SANDIP MAHALDER

*********@*****.**.** *****************@*****.***

Shabiat Khalifa, Unit 2, Zone 54, Street no 108, Bldg 39, Doha, Qatar

(M) 974-********

Personal Summary

DOB: 5th December, 1987

Father’s Name: Zakaries Mahalder

Marital Status: Bachelor

Nationality: Indian

Education

BSHM - Barasat School Of Hotel Management (2011-13)

Diploma in Hospitality Management 54%

Diploma in F&B service 61%

Diploma in Housekeeping 59%

Don Bosco School (Kolkata, WB, India) March 2009

ISC - Senior secondary (Xii) 49%

Don Bosco School (Kolkata, WB, India) March 2007

ICSC - secondary (X) 51%

Experience

Saffron Lounge (Restaurant Captain)

Katara Cultural Village, Doha, Qatar. January 17th 2019 - present

As a Captain of this 150 seater fine-dine restaurant, I lead a team of 21 individuals including housekeeping and kitchen stewarding. My responsibility includes complete fulfillment of FOH requirements.

Track on timings and punctuality of staff attendance.

Daily briefing and training on F&B, Hygiene and Grooming standards.

Check on daily day end inventory and breakages.

Conduct daily chlorination of cutleries, crockeries and glassware.Weekly wood polish and steel polishing of furniture.

Make sure the restaurant is always clean, hygienic, presentable and ready for guest through out the operating hours.

Maintain systematic break shifts for all staff.

Designing the monthly roster and deciding the daily allocation for all service staff.

Follow departmental policies and procedures.

Follow-up on daily store requisitions.

Strict and detailed check on safety and sanitation policies within the guest area, back area and the staff canteen.

Constant standing and walking throughout the shift (11-12 years), Learned to remain calm and courteous at the most complex of situations.

Make sure always that my team is enjoying their respective allocated tasks without complaints. Confirm that each and every guest leaves happily with no compromise in the quality of service,

The Fisherman’s Wharf (Senior Captain)

Panaji, Goa, India. June 2018 - December 2018

This is a property of the Holiday Inn Goa. with 6 branches throughout India.

As a senior captain of this 180 seater multi cuisine restaurant I led a team of 19 service staff including housekeeping, kitchen stewarding, hostess, cashier and front desk reservations, My responsibilities included opening and closing of the restaurant. Update daily FOH inventory and vendor ordering.

Coordinate between Restaurant manager and sales department.

Collate daily sales, revenue, purchase and receiving reports.

Conduct regular staff briefing and F&B training sessions.

Prepare the weekly roster and assign daily allocations.

Follow strict SOP with high standards of hygiene and grooming.

Report to Asst. restaurant manager.

RockPool bar, Hotel W (Trainee Captain)

Vagator,North Goa,India. October 2017 - June 2018

This is an exotic 100 seater pool bar with a capacity to accommodate more than 500 pax. Rock Pool is the major revenue earning restaurants of W Goa. As the first W of India, this world renowned 5* luxury property is a collaboration the Starwood & Marriot together.

Appointed as a trainee Captain at the pre-opening of this high end luxurious pool bar, my responsibilities started from opening of the restaurant till closing the cash sales per day.

● Japaneese cuisine

● Taking and placing orders

● Serving & clearance

● Conduct strict hygiene and grooming.

● Maintain modern and stylish manner of self presentation.

● Take keen initiative in interesting interactions with guests.

● Be updated with Indian and regional (Goan) travel & tourism.

● Suggest convenient routes and directions to foreign tourists.

● Up-selling

● Requesting feedfack

Pizza Hut & Wow Momo (Waiter-Senior waiter)

Kolkata, West Bengal, India March 2014 - October 2017

(Similar owner franchised)

Pizza Hut (Waiter) Wow Momo(Senior waiter)

● Pizza, pasta and dessert service. * Momo & Dumpling service

● Perform all stewarding duties. * Opening & closing of store

● Taking orders, serving and clearance. * Track home delivery.

● Maintain hygiene and grooming. * Compiling day end cash revenue.

Taj Bengal (Industrial trainee) (annual contract)

Kolkata, West Bengal, India March 2013-March 2014

● Kitchen stewarding

● Back area sanitization

● Daily day end cutlery & crockery inventory.

● Guest area & back area F&B clearance.

Identification Proof

Driving Licence no: WB-052**********

Passport details: Type- P, Country- India, Number - R2196877, Valid till -02/08/27

Qatar id: 287********

Date & signature:

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