Sudhir Kumar Pandey

Contact no. - +91-898*******, 830-***-****, Email:-adgltt@r.postjobfree.com

Seeking assignments with a growth oriented organization in IT Field

Executive Summary:-

An astute professional with over 06 years 8 month of experience in Technology Management, Operations, Quality, Technical Support and Customer Relationship Management.

Deft at providing support and resolving issues in the areas of Incident Management, Change Management includes managing day to day changes, schedule & monitoring of changes and communicates to manager, keep up-to-date records.

Adept at evaluating end-user requirements, customizing & designing network solutions and troubleshooting complex information systems.

QUALIFICATION

10th – High School from Madhya Pradesh School Education Board, Bhopal in 2003.

12th – Intermediate from Madhya Pradesh School Education Board, Bhopal in 2005.

B.A - Bachelor of Arts from Guru Ghasi Das University, Bilaspur (Chhattisgarh) in 2008.

M.Sc. (CS) from Mahakan Lal chaturvedi university, Bhopal (M.P) in 2018.

TECHNICAL QUALIFICATION

PGDCA - Post graduate diploma in computer application from Nice Computer Education Centre, Manendragarh, Chhattisgarh.

JCHNP-(Jetking Certified Hardware Networking Professional) course from Jetking, Ghaziabad.

PROFESSIONAL EXPERIENCE

Current Employer Na Current Employer : MINDSQUARE TECHNOLOGIES, (INDIA) PVT. LTD.

Project Name : Shahdol – Phulpur Gas Pipeline Project

Client : RGPL (Reliance Gas Pipeline Limited)

Period : 01 Feb. 2015 to 20 July 2019.

Position : System Administrator

PROFESSIONAL EXPERIENCE

Previous Employer Name : Electronic Eye

Client : S.E.C.L. Bilaspur, (C.G.)

Period : Oct-2012 to Dec-2014

Position : Technical Support engineer

PROFESSIONAL EXPERIENCE

Previous Employer Name : Kaizen IT Services Pvt. Ltd.

Period : 20-Dec-2014 to 31-Jan-2015

Position : Desktop Support engineer

JOB RESPONSIBILITY

Installing, configuring windows 98, XP, windows 7.

Windows 2008 r2 server installation.

Remote support.

RAID Configuration.

Creating Profile to Users for customizing desktop setting.

Installation of client software like - Microsoft office, Java, internet explorervarious compilers etc.

Desktop support up to client level including hardware, software and networking problem.

Installed, configured and maintained the regular updates of Antivirus.

Installed, configured and troubleshooting of various pc hardware components.

Outlook configuration & Backup PST file, configuring and troubleshooting of LAN setup.

Creating an outlook Archive folder on client machine.

Installation and troubleshooting of local & network printer.

Familiar with enterprise domain network.

Handling user policy.

Assembling of computer.

Wi-Fi access point configuration & create Wi-Fi network zone.

ADSL modem configuration.

Proxy server configuration.

Cabling (Straight cable & Cross cable).

Mozila Thunderbird installation & configuration.

KEYSKILLS

Good Knowledge in Networking.

IP Addressing, Subnetting.

Good Knowledge of Routing & switching.

Router & Switch configuration.

RAID Technology.

Network Troubleshooting.

Good Knowledge of Active directory management.

STRENGTH

Trying the best to achieve the target.

HOBBIES

Playing volleyball. Cricket

Listening Music.

PERSIONAL DETAILS

NAME : Sudhir Kumar Pandey

FATHER’S NAME : Sh.Lal Bihari

DATE OF BIRTH : 10th July, 1987

NATIONALITY : Indian

P. ADDRESS : NewRajnagar A-type colony Anuppur (M.P.).

LANGUAGES : English and Hindi

MARITAL STATUS : Married

I hereby declare that the above information provided by me is true to best of my knowledge and believe.

Place (SUDHIR PANDEY)

Date

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