Rupesh Bista
***********.***@*****.***
Summary:
Over 5 years of experience in IT with expertise handling the project across several SDLC phases (Analysis, Design, Development, Testing, Implementation, Maintenance).
Experience in implementing Sales Cloud and Service Cloud.
Hands on experience in Salesforce Components Integration, Development and Deployment of Custom Integration Solutions.
Extensive Business Knowledge and Objects Customization experience objects such as Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns and Forecasting.
Experience in developing Apex classes and Triggers, Visual Force pages, Force.com IDE, SOQL, SOSL.
Proficiency in SFDC Administrative tasks such as Creation of Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and Actions.
Experience in Data Migration using Import Wizard and other integration tools such as Apex Data Loader.
Detailed experience working on Eclipse IDE with Force.com Plug-in for writing Business Logic in Apex Experience in Web Technologies like HTML, XML, CSS, JSP, JavaScript, JSON, REST and Bulk API's.
Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor Data Quality and Integrity.
Expertise in database querying with SOQL and SOSL using Force.com Explorer.
Strong knowledge on Agile, Waterfall Project Execution Methodologies.
Ability to meet deadlines and handle pressure by owning multiple tasks in the project.
Excellent Communication and Interpersonal Skills.
Worked on Multilanguage features of SalesForce Commerce cloud
Strong Technical, Analytical, Verbal and Written Communication Skills.
Technical Skills:
Salesforce Technologies
Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class and Apex Web Service, Partner WSDL and Enterprise WSDL and Visualforce (Page, Component and Controllers)
Salesforce Tools
Eclipse, Force.com IDE, Explorer, Apex Data Loader, Force.com Platform (Sandbox and Production).
Custom Integration
Outbound Messages, Workflow and Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package and Custom Application and Sandbox data loading
Force.com Tools
Apex Data Loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in
Programming Languages
Java, C, C++, VB, APEX and UML
Database
MS SQL Server and MySQL
IDE
Eclipse, My Eclipse and Force.com Eclipse IDE plug-in
Tools
MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS Visio
Platforms
UNIX and Windows (NT/2000/XP/Vista/7)
Education:
Bachelors in Computers Science, University of Houston -Victoria.
Certifications:
Salesforce Certified Platform Developer I.
Salesforce Certified Administrator.
Professional Experience:
Hilton Worldwide, Memphis, TN July 2019 - Present
Role: Salesforce Developer
Responsibilities:
Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS framework.
Used Lightning components available for drag and drop in the Lightning Components pane in Community Builder and also had to create a custom theme styles from lightning design system layout to transform the appearance and overall structure of the pages in the Customer Service.
Developed custom solutions and interfaces leveraging the CRM/Salesforce platform.
Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
Used Salesforce Lightning App Builder to create a custom application using components built with the Lightning Component Framework.
Using Salesforce Lightning UI. Created Lightning Apps combining Lightning.
Design System, Lightning App Builder and Lightning Component features.
Created Workflow rules, Approval process on various objects to automate actions Email Alert, Field Update, Creating a task, outbound messaging and time-dependent actions.
Created custom pipeline report and other reports for different business users using tabular, summary and matrix reports and dashboards.
Worked on Mobile FirstSiteGeenesis on SalesForce Commerce Cloud
Integrated Commerce cloud with Facebook using Facebook Dynamic Ads feature on SalesForce Commerce Cloud
Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generate queries.
Developed apex custom and extension controller classes for actions defined in Visual force Pages.
Environment: Force.com, Lightning, Apex, Triggers, Visual force pages, Apex Data Loader Tool, Git Hub, IntelliJ, Eclipse
Northwestern Mutual, Milwaukee, WI March 2018 - June 2019
Role: Salesforce Developer
Responsibilities:
Perform the role of SFDC Developer, lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
Document and share the requirements with other SalesForce.com consultants for further implementation.
Develop portal solution using Lightning Components.
Work with Service Cloud technology and on-premise infrastructure integration for Salesforce.com.
Implement new customer support solution using Salesforce.com Service Cloud. Maintained and improved existing Salesforce implementation.
Perform the roles of Salesforce.com Administrator/Developer in the organization.
Work on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
Design and deploy custom objects, validation rules, page layouts, custom tabs, components, to suit the needs of the application.
Provide and organize documents via Salesforce CRM Content or the Documents tab in Customer portal.
Oversee and manage the implementation of the CRM application using salesforce.com methodologies.
Define lookup and master-detail relationships on the objects.
Develop Visual Force Page according to the client’s requirement.
Develop several Apex Triggers, Classes during the project lifecycle.
Work with SOSL and SOQL queries to get data from different related objects.
Invocate the queries and Apex methods from JavaScript.
Deploy the code developed in the Developer Sandbox to the Test Sandbox and the Production sandbox.
Involve in Creation of Test Data for all the business rules of all projects in QA as well as in UAT environment.
Create Support Pages for end users using HTML, jQuery, JavaScript, Visual Force.
Involve in Unit Testing, for the customizations and developments done during the project.
Interact with testing and the development teams for the development and testing of the code.
Use Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce UI.
Environment: Saleforce.com Platform, Service Cloud, Apex, CRM, Visual Force Pages, Data Loader, Workflow and Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox Data Loading, AppExchange, HTML
St. Jude, Memphis, TN May 2015 - February 2017
Role: Salesforce Developer
Responsibilities:
Used SOQL and SOSL by not exceeding the governor limits.
Created Custom Objects and Created Automation between various objects as they have Inter dependencies.
Worked On creating Profiles, Roles, Permission sets and Public Groups.
Worked on Deployments and used GIT as Code repository and Used Source Tree for migrating code from one instance to another instance.
Worked with Data Loader for Uploading the customers data and their related information from Oracle to Salesforce and Inserted, Updated in different objects.
Worked on Workflows, Process Builder and Custom Settings.
Worked on Validation rules, Formula fields and Approval Process.
Followed Scrum Agile methodology for development and participated in weekly Sprints and attended daily stand up calls.
Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products.
Developed apex classes, extension controller classes to searching adding records into other objects using DML methods.
Designed and developed Test utility framework and used annotations @isTest, @testSetup and ensured to meet 75% of code coverage.
Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component and Controllers), Workflow, Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-In, Windows Vista