Service Manager

M. GUILLORY

Houston, TX ***** 832-***-**** *******************@*****.***

Valve/Service Technician Professional

Motivated Valve/Service Technician with a proven track record of troubleshooting technical issues with accuracy and speed

Dedicated to maintaining the highest standards possible

Specializes in valve installation, repair and testing while promoting safe operation through careful repairs and preventative maintenance

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win client loyalty

Key Skills

Mechanically-Inclined

Shop/Field Service Experience

Valve Repair/Assembly

Preventative Maintenance

Power and Hand Tool Knowledge

Pneumatic & Digital Controls

Troubleshooting

Master of Time Management

Inventory Management

Experience

Stream Flo/Master Flo Houston, TX 08/2018 to Current

Wellhead Servive Technician III (Rotational Tech)

Installs, repairs and troubleshoots surface wellhead systems

Provides sales support through quality customer interface and keeps customer fully informed of all aspects of the job. Handles customer complaints in a professional manner

Acts as lead technician and assists with training of less experienced technicians

Diagnose service problems and recommends or implements appropriate solutions

Maintains Company vehicle with necessary tools and equipment to perform service jobs

Complies with all safety, health, environmental and quality Management System requirements, policies and procedures

Able to be on 24 hour call and respond to requests

Able to travel to various Stream Flo districts across North America and assist the district as directed by immediate manager and

CACTUS WELLHEAD, Odessa, TX 07/2017 to 08/2018

Wellhead Servive Technician II (Surface)

Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position.

Checks compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer.

Installs and tests equipment in accordance with operating procedures.

Services equipment as requested by customers in accordance with maintenance procedures.

Repairs equipment as requested by customers and as necessary due to field malfunctions.

Maintains service vehicle and tolls/equipment. Ensures periodic maintenance consistent with Company policy and promptly reports required repairs to Service Manager.

Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports.

Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job.

Prepares Field Service Orders, Rental Tickets and customer required documents accurately and completely.

Maintains a high degree of customer satisfaction by providing timely and competent service.

Special projects or assignments as directed by management.

CAMERON WELLHEAD/SCHLUMBERGER, Odessa, TX 06/2016 to 07/2017

Wellhead Servive Technician II (Surface)

Making repairs to customer property including valves, wellheads, spools, chokes, actuators, and other surface wellhead equipment as required and Cameron Frac assets

Assembling and breaking down of new or used equipment

Inspecting, repairing, testing equipment

Reading and interpreting blue prints and drawings

Seeking advice from sales, production, engineering on products and installation issues to include process, spares parts, fit and function

Preparing service tickets timely per guidelines

Advising customers on repair and replacement options and costs of standard products

Installing,testing, troubleshooting, and repairing of wellheads and valves per equipment specifications

C&J ENERGY SERVICES, Houston, TX 02/2015 to 06/2016

Mechanical Assembler

Assist machinist with the cutting of perforating guns by keeping pipe rack load and checking specs of the thread

Assemble and/or perform preset calibration/final testing; Perform low to moderately complex assembly and test

Test and calibrate parts and mechanisms to meet tolerances and product specifications

Pick and stock parts from point of use in stock rooms and place the completed part

Pack materials, either by hand or machine, using shrink wrap or label products for shipping

Fit brackets, fasteners, parts, and sub-assemblies onto structures by placing them in a specified relationship to each other; Responsible for building several types of FRAC plugs

Triple check orders to ensure accuracy and safety

Construct and assemble sub-assemblies and assemble components including shafts, pulley, bearings, gearboxes & conveyor component

FMC TECHNOLOGIES, Odessa, TX/Houston, TX 06/2011 to 02/2015

Wellhead Service Technician II (Surface)

Responsible for assembling and testing assemblies according to FMC specifications

Completed required test documentation including test reports, failed test reports

Cleaning up components after assembly according to FMC specifications and verbal or written instructions

Used material handling equipment to move parts and components from one work or storage area to another as required

Prepared and submitted field service orders

Installed, repaired, and troubleshoot wellhead systems

BAKER HUGHES OIL TOOLS, Houston, TX 08/2008 to 09/2011

Mechanical Assembler/Test Lab (Sub Sea)

Responsible for hand building oil tools by using epoxy, sand blasting, sawing and gluing of parts; used hand and power tools

Tested all products before parts were shipped out

Responsible for running a plastic extruder & mill, as well as, operated punch press

Ensured quality by testing plastic products for manufacturing standards

Measured additives, weighed products, changed mill blades, boxed out product and transported using powered equipment tools

Maintained accurate and current electronic and manual paperwork and spreadsheets

Education & Credentials

Associates Degree in Accounting Completed in 05/2007

Lamar University

Job-Related Training

TWIC License

Rigger Level 1

FRAC Stack Rigging

Hydrogen Sulfide

Respiratory Protection

Forklift Class 2

Forklift Class 4/5

Forklift Class 7

Boom truck

Overhead Crane

Aerial Man Lift

NORM Training

Fall Protection

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