Dennis Carter
Castle Rock, Colorado 80104
Cell 303-***-****
******.***********@*******.***
Summary of Qualifications:
Excellent knowledge of customer service and customer retention. Detailed oriented and organized professional. Strong background with Construction industry and back office processing. Able to multitask and give customers my full and complete attention to their business needs
Inside sales, payment processing, inventory knowledge, daily balancing, and Phone etiquette. Education:
Certification in Computer Information Systems & Business Management Barnes Business College, Denver, CO.
Business Management and Computer Technology.
Arapahoe Community College, Littleton, CO.
Employment History:
08/2019 to 08/2020 Inside Sales Representative/Distributor/ Trimco Millworks, Aurora, Colorado
Detail oriented
Excellent peer interaction
Strong Phone skills
Works with multimillion dollar companies
10/2018 to 08/2019 Inside Sales/Counter Sales/Phone Sales BMC Building Materials, Centennial, Colorado
Inside sales and operations
Strong communication skills
Experienced skill in working with contractors and homeowners Excellent skills quote processing, placing both regular and special orders from start to finish
04/2014 to 10/2018 Inside Sales/Account Manager (Trex Fencing) Split Rail Fence, Littleton, Colorado
Strong communication skills with both internal and external customers Inside sales and operations
Great knowledge of products and services
Excellent skills in working with contractors and multi-million-dollar companies Experience with quote processing, shipping and national accounts 11/2013 to 04/2014 Store Specialists
Lowes Home Improvement, Parker, Colorado
Expanded knowledge of operations
Customer focus assisting customers with their projects Great knowledge of entire store products
Educate customers for what their needs are according to their project 10/2012 to 04/2013 Inside Sales/Marketing Consultant Home Advisors, Golden, Colorado
Average 200 outbound calls per day to nationwide contractors selling marketing services for customer referral packages
Set up of sales packages include website and smart phone lead setup, nationwide background and license check
12/2011 to 06/2012 Service Technician Contracted to Aramark Refreshments Express Pros, Denver, Colorado
Daily Service Calls to offices, retail and Restaurant venders Install and maintenance including plumbing, repair and electrical testing on coffee equipment and refreshment machines
Product Delivery to existing customers
06/2010 to 12/2011 Inside Sales Representative
Lansing Building Products, Denver, Colorado
Inside Sales
Will call and Commercial contractors
Open and Closed sales with customers
Pulled orders
Processed special orders for all customers