Kevin M. Reasor – MS IT, CAL
**** *** *** ****. *. Sarasota, FL 34243 – 813-***-**** – adglb6@r.postjobfree.com
IT Director - Solution Delivery
Respected IT leader with extensive experience leading teams to deliver business solutions at a national & global level. Proven track record guiding cross-functional teams in the design, build, implementation & support of cutting-edge solutions resulting in higher return on investment & improved user experience. Expert communicator who forges solid relationships with strategic partners. Core competencies include:
Business Acumen • Strategic Planning • Stakeholder Management • Negotiation • Investment Governance • Process Redesign • Portfolio Management • Agile Delivery • Vendor Management • Risk Management • Change Management • IT Controls & Security • Application Support • Budget Management • Recruiting & Staffing • Team Leadership • Adaptability
Selected Achievements at PwC
Program Management – Standardized IT program & project management as PMO leader
Scrum Transformation – Led IT teams from iterative/waterfall methodology to Scrum/Agile delivering new business capability more quickly with higher customer satisfaction
Reduced Client Engagement Start-up from 30+ Days to 4 – Led IT teams to develop custom system that reduces time to complete client & engagement Risk Management processes. Leveraged UIPath Robotic Process Automation (RPA) & other technologies increasing speed, consistency & accuracy.
Increased Outsourcing of Global Client Engagement Work by 6M Hours – Led IT teams to develop custom BPM system that allows business teams to digitize processes & deliverables by configuring services. The work is then performed by lower cost resources allowing business teams to focus on higher value activities.
Automated 70% of Invoice Processing – Used Abbyy FlexiCapture to drive “touchless” invoice processing
Reduced SAP Hosting by $2.5M Annually – Migrated physical on-premise infrastructure to the Azure cloud
People – Mentored staff for career growth including Director promotions
Modern Technology – Led teams to deliver scalable business solutions with Azure cloud, Google Cloud, Containers, Microservices, Angular JS, Mongo NoSQL, Kafka, UIPath RPA, DevOps, etc.
Delivered COVID-19 “Return to Office” Strategy – Used Service Now, UIPath RPA, EMS space management, Power BI, Exela Digital Mail Room & Everbridge
Professional Experience
PwC (PricewaterhouseCoopers) - 1997–Aug 2020
Consistent ability to deliver value supporting multiple business portfolios. Responsible for national & global programs including systems with user populations of up to 70,000.
Feb 2017–Aug 2020
Senior IT Director – Software Development & Application Support
Provided IT support for the Finance, Procurement, Global Outsourcing & National Real Estate & Security business units
Led PwC IT staff in the US & MX as well as US-based contractors & offshore vendors in South America, Canada and India
Led teams through Scrum agile transformation. Projects ranged from 1 or 2 Scrum teams up to 10.
Reduced US, MX & Caribbean 2019 expenses by $15M after implementing SAP Concur Expense system
Improved reliability, accuracy & timeliness of US, MX & Caribbean Financial reporting by reducing Results Analysis & Settlement run times (SAP ECC upgrade, SAP R3 to BW Extractor upgrade, ABAP code optimization, etc.)
Supported Workday implementation by upgrading & testing over 70 integrations w/downstream systems
Represented IT for US, MX & Caribbean to evaluate & select future SAP S4 Financial system in US, UK and DE workshops
Supported strategic initiative to increase office space utilization for 80+ offices in the US & MX by implementing EMS hoteling & conference room management systems
Responsible for Level 2 & Level 3 Application Support for systems in my area
Managed $40M budget annually, 300+ resources (40 staff, 20 contractors & 240+ vendor resources)
Mar 2013–Feb 2017
Senior IT Director - PMO Leader
Responsible for delivery of all US Firm IT projects & resourcing Project Manager & Scrum Master roles
Worked with UK PMO team to develop common templates & processes for the UK & US Firms
Ensured process consistency & developed strong relationships while auditing TCS & Infosys project delivery processes during site visits (Bangalore, Hyderabad & Pune)
Developed standardized project status reporting based on information in our HP PPM system
Supported business-led IT project delivery by providing guidance & consultation:
oCreated documentation outlining primary technology, security & documentation standards to use
oProvided project recovery consultation for “troubled” projects
Supported delivery of strategic IT security program. Projects included network improvements, Palo Alto firewall upgrades, PhishMe deployment, CyberArk deployment, Cylance deployment, etc.
5 IT Directors were direct reports, 250+ resources (40 staff, 50 contractors & 175+ vendor resources)
Nov 2010–Mar 2013
IT Director – PMO Program/Project Director
Led teams responsible for development of applications as an IT PMO Director
Provided IT support for Office of General Counsel, Audit, Consulting, Partner Affairs & Partner Benefits business units
Significant deliveries included IBM Atlas eDiscovery upgrade, Retired Partner Portal, Internal Partner Admissions, etc.
Managed approximately 100+ resources (15 staff, 25 contractors & 60+ vendor resources)
Sep 2006–Nov 2010
IT Director - Audit Systems Director
Led teams responsible for development of applications used globally by 70,000+ audit staff in over 150 countries
Significant deliveries included:
oRe-write of client & engagement Risk Management system (Acceptance & Continuance)
oRe-write of primary audit execution/documentation system (Aura)
oDevelopment of new audit documentation/archiving dashboard
Implemented new audit systems in the Americas (30+ countries) including on-site implementation in Buenos Aires
Budget responsibility of $32M annually, 100+ resources (25 staff, 10 contractors & 65+ vendor resources)
Sep 2001–Sep 2006
IT Director - IT Systems Director
Led infrastructure system development teams as well as team supporting Learning & Development business unit
Significant deliveries included Peregrine Service Management system (purchased by HP in 2005), automation for management of x509 digital certificates, Callidus Learning Management System implementation, etc.
Supported divestiture of PwC Consulting practice to IBM; Managed approximately 30 staff
Sep 1997–Sept 2001
IT Senior Manager - Software Development Manager
Led infrastructure system development teams (asset management, e-mail archiving, software installer, etc.)
Supported merger between Price Waterhouse & Coopers & Lybrand; Managed approx. 15 staff
Arthur Andersen - 1987–1997
Growth from entry-level Software Developer to Senior Manager leading teams responsible for delivering high-end tax compliance & informational reporting solutions. Used within Arthur Andersen offices and sold to approximately 5,000 retail customers. Competitors included Turbo Tax, CCH, etc. Led teams that developed Partnership, Estate & Trust, S Corporation, Corporate and Not for Profit products.
Education
Certifications & Training - Certified Agile Leader, 2017; Scrum Master, 2015
Carnegie Mellon University, Pittsburg, PA, 2011-2013 – MS, IT Project Management
University of Tampa, Tampa, FL, 1983-1987 – BS, Management Information Systems