Life Insurance Customer

RESUME

Mradu Rai

Heaven’s Life House No ***, Katara Hills

Bhopal, pin code- 462001

Contact no.: 900-***-****

E-mail Id : **********@*****.***

Objective:

To use my academic qualifications, experience, skills and talent to help my employer’s business reach

new heights as I also pursue achieving my own dream of becoming nothing but the best in my field of

work.”

Profile at a Glance:

4 years and 2 months of Experience in Banking Operations.

I was working in cheque clearing, Data Entry Operations& Cash Operations.

Versatile team player with good communication, interpersonal and analytical Skills.

Quick learner through Smart and Flexible way.

Professional Experience: BANKING

1. Name of the Company: YES BANK LTD.

Job Profile: Branch Service Partner (Branch Banking Operations)

Duration: 16 Nov 2016 to 18 April 2019

2. Name of the Company: IDFC FIRST BANK LTD.

Job Profile: COO Function Operations (Grade –Senior Officer)

Duration: June 2019 to Till Date

Job Description: Roles and Responsibilities

Cash Operations

Outward and Inward Clearing Timely process and proper fund release.

Working on CTS clearing software in ECCS, Non Micr Clearing in Flexcube,Tcs Banca adhere

to clearing timing TAT.

Fund transfer, NEFT,RTGS

Customer Interaction

Handling, maintenance of cash, day to day registers, maintenance of vault keys, vault joint

custodian, maintenance and review Branch reports like End of day (Eod) cash position daily

business and allied products business reports.

Customer service to ensure walk in customer’s issues.

Case Initiation and Scanning AOF.

Custodian of branch teller keys.

Pan, Address, Phone and email, any other pending documents/information is to be updated.

Managing operations like A/C Opening, fixed deposit, etc.

Handling Non –Cash transactions like DD/Fund Transfer, RTG,NEFT etc

PAN, Address, phone,Account Closure any other documents information is to be updated in

CRM Application.

Customer collection and EMI Deposition in Novo pay and Encollect Application.

Secured Loan products like (HL, LAP,Two Wheeler) disbursement done in Finnone Application.

Unsecured loan products like MEL, JLG Data Entry and disbursement done in NOVO PAY

Application.

Achievements:

• RnR Qualified for Life Insurance Contest for Year 2018 in Yes Bank Ltd.

• Silver level Qualification for Life Insurance contest for Year 2018 .

• IRDAI Certified.

Education:

M.B.A. In Specialization With H.R. And Marketing From D.A.V.V. University, Indore

With 60%, 2015

B.Com From D.A.V.V. University,Indore With 68%,2013

Higher Secondary School Certificate Examination (Comm.) From M.P. Board, Seoni With

69%,2010

Internship:

Organization: Sayaji Hotels Ltd. Indore,(M.P.)

Industrial Trainee.

Roles & Responsibilities:

Assisting in employee onboarding process.

Performed Employee Documentation and maintained employee tracker.

Working as shadow resource in facilitating training to employees.

Maintained training tracker for employees . (Mrad

IT SKILLS:

Operating System, MS –Office Internet and Banking software Flexcube

,TCS Banca,ECCS,CTS, Omni flow,CRM with basics of computer.

Personal Profile

Father’s Name : Mr. Rajkumar Rai

Date of birth : 24/06/1991

Languages Known : English &Hindi

Heaven’s Life near Katara Hills,

House No.468,Bhopal,Pin code-462001

Permanent Address :

Declaration:

I hereby declare that the aforesaid information is true and to the best of my

Knowledge.

Place: Bhopal

Mradu Rai

Contact this candidate