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Office Desktop Support

Location:
Noida, Uttar Pradesh, India
Posted:
October 03, 2020

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Resume:

Ankit Mathur

MCSA

adgl0j@r.postjobfree.com

(M):- 098********

Desire to be an asset for the organization, which helps them to achieve their goals by utilizing my analytical capabilities, administrative skills and talents qualities.

Brief Overview

Presently working in Satguru Overseas since May 2019

Working in Aurionpro Solutions Ltd from May 2018 to Oct 2018.

Working at Mahindra Satyam Pvt. Ltd from April 2012 to April 2018.

Working as an IT Executive in Religare Technologies IT services Ltd from June 2007 to March 2012.

Working as a desktop support Engineer with InknowTech Pvt. Ltd. Bangalore resident at Mphasis BPO India PVT LTD Ahmedabad for 1 year.

A competent professional with 1 year experience in Data Entry works for Bank and other concern. Also worked as a Network Administrator with SM Systems, Jaipur.

6 month experience in Networking, Systems Administration with Computer Times, Ajmer.

Education

DCHNE (Diploma in Computer Hardware & Network Engineer) from IIHT, Jaipur in 2004.

BCA (Bachelor of Computer Application) from MCRPV University, Bhopal in 2003.

IT Courses

MCSA (Microsoft Certified System Administrator) from IIHT, Jaipur in 2005.

IT Skill Set

OS / NOS : DOS/ Windows 98/Novell3/ 2000 Server/XP/ 2003 Server RDBMS : SQL Server2000, MS-Access, Oracle

Data Communication & Networking : WAN, LAN, TCP/IP, and VLAN

Key Skill Set

Installation ADS, Installation of O/S, DHCP, DNS, VPN, RIS, GPO, Roaming Profiles, Disk Quota, Shadow Copy, IIS, Installing & Marinating Tree and Forest Structure, Terminal Services, file Encryption, Data Compression, Creating and Managing user account.

Roles & Responsibilities

Presently working in Satguru Overseas since May 2019 as a ticketing executive

I do the Airline ticketing for Africa region.

Presently working in Aurionpro Solutions Ltd Since May 2018.

Handling the project of CCTV Surveillance project in Rajasthan.

Handling Asset Management.

Doing Team Management and handling issues of Team.

Follow up with vendor’s for material issues.

Working with Mahindra Satyam Ltd from April 2012 to April 2018 wherein I carry following tasks:

oHandle 60 branches all over the Gujarat Region including the regional office.

oResponsible for Voice recording system of Regional office. Continuous monitoring of the recordings, while taking the backup.

oMonitor the Network of Regional office through whatsupGold software.

If any link goes down I coordinate with HO as well as ISP.

oHandling Voice PRI as well as EPBEX of my Regional office. If my Voice PRI is down I coordinate with the vendor.

oManage Regional office VLAN’s, IP allocation, telephone extensions, adding or removing new workstation.

oSolve the Desktop problems of the Regional Office users as well as support other branches of Gujarat region.

1.Worked in Religare Technologies Ltd, NOIDA Resident at Religare Securities Ltd Ahmedabad from June 2007 to April 2012 where in I had following responsibilities:

oHandled multiple branches all over the Gujarat Region including the regional office.

oTook care of the Regional office Odin Manager Server, every day start-up activities, continuous monitoring of Manager during trading hours, also took the backup of Odin Manger. At the end of the month wrote the backup DVD’s and sent them to the HO.

oAlso was responsible for all servers like IML Server, Exchange server, WSUS Server, Antivirus Server which were in the Regional office.

oResponsible for Voice recording system of Regional office, continuous monitoring of the recording, taking the backup and then writing the DVD’s and sending them to the HO.

oMonitoring the Network of Regional office through whatsupGold software.

If any link was down I coordinated with the HO as well as the ISP.

oHandled Voice PRI as well as EPBEX of the Regional office. If the Voice PRI was down, coordinated with the vendor.

oManaged the Regional office VLAN’s, IP allocation, telephone extensions, adding or removing new workstation.

oSolved the Desktop problems of the Regional Office users.

2.Worked in InknowTech Pvt. Ltd. Bangalore resident at Mphasis BPO India PVT LTD Ahmedabad from April 2006 to June 2007. I had following responsibilities in the company:

oAdministration, maintenance and monitoring of systems & network, mailing systems along with support to 254 system users.

oWeekly reporting of Asset inventory & Store inventory in ISO defined formats. Comparing it with auto generated smart inventory fetched from epo, SMS, Wsus & AD.

oUsed Bright Store Arc server ver. 11.1 to carry out daily incremental & weekly/monthly full backup & restoration of file server connected to SCSI LTO drive with proper naming conventions & documentation in ISO formats.

oCo-ordination for hardware or warranty replacement & purchase.

oTroubleshooting connectivity, display and headset related issue of Nortel 3905 and 3903.

3.Worked in SM Systems, Jaipur, as a Network Administrator from July 2005 to May 2006. Chief Responsibilities Handled were:

oHandling Networking and Data Operating for Banks.

Project Handled:

User Security and giving the permission for Accessing the Application Software Using Novell Netware Version 3

Handling the City Surveillance Project of DOIT, Government of Rajasthan .

Personal Details

Name : Ankit Mathur

Date of Birth : 1st March 1983

Father’s Name : K.B.L. Mathur

Passport No. : H7878841

Permanent Détails : Krishna Kuteer, Plot. No. -10

Ganpati Vihar, Alkhananda Colony,

Rati Dang, Ajmer-305001(Rajasthan)

Ph.no-014*-*******

Mail Address : adgl0j@r.postjobfree.com

Mobile : 098********

Hobbies : Listing to Music, Surfing Internet

Ankit Mathur



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