Personal Summary
Good strategic appreciation and vision, able to build and implement sophisticated plans with a proven track record explicitly supporting business needs of After Hours Optical, Inc. Self driven and self reliant, sets aims and targets and leads by example, collaborative approach with good interpersonal skills to engage, motivate and encourage others through change. Highly focused with a consistent track record of successfully delivering full lifecycle implementations to tight time scales and within budget. Strong optical managerial background for over 34 years. Ensuring that everything works to the highest possible professional standards.
Key Skills and Competencies
Optician 2005 - Present
Working as the optician, responsible for successful the day to day running of all aspects of the business. Helping and engaging patients through active listening and building a rapport.
American Board of Opticianry Certified. Licensed Dispensing Optician. Registered dispensing optician.
Proven ability to identify new business opportunities with vision care companies, optometrists, ophthalmologists, optical laboratories, contact lens vendors and eyewear companies.
Administering, organizing and planning the development of the business.
Evaluating and identifying diagnosis of patient prescriptions.
Order entry of various rx in data entry system.
Verified via email and phone orders for accuracy.
Training all employees in optics in retail, contact lens and finishing lab.
Medical billing and coding for various insurance plans.
Undertaking management and assisting the doctor with patient schedules
Manager/ U.S. Vision (JC Penney’s) 1995-2005
Opening and closing procedures of the store. Selling and dispensing of eyewear and contact lenses. Involvement in lease department meetings with upper management. District trainer for optics and contact lens dispensing for the San Antonio, Austin, Houston, Brownsville and McAllen areas. Assembling new stores and setting up the O.D. Offices. Assembling all ophthalmic equipment and provide support to O.D.’s and opticians. Hiring and training new employees. Overseeing all managers, reports, schedules and employee evaluations. Managed all outreach programs including Mall Health Fairs, Southwest General Hospital health fairs including free vision screenings to promote doctors as well as optical stores.
Optician/ Lab Technician: Sight and Save (Lens Crafters) 1994-1994
Selling and dispensing eyewear and contact lenses. Maintaining daily paperwork for orders and opening and closing procedures using the v2k program system. Engaged in all store procedures when manager was away. Processed incoming orders from the sales floor. Scheduled and filled vision care orders for the doctors. Prepared patients for eye exams, setting up patients for visual field testing, stereo tests, glaucoma testing, nct testing, blood pressure testing and use of the topographer for future laser patients.
Lab Manager, Medisave Optical Outlet 1993-1994
Managed all incoming and outgoing lab orders, reordering of laboratory lenses and lab supplies. Selling and dispensing eyewear and contact lenses. Verified all order entries and troubleshooting any problems. Developed a rapport with all laboratories and customers. Competently performed daily sales including opening and closing procedures.
Lab Manager, Manager Base Optical Services Inc. 1990-1993
Conducted lab procedures of the optical this included order fulfillment of all incoming orders to the office. Running approximately 40 jobs per day. Reordered lab supplies and managing daily paperwork. Maintaining paperwork and monthly expenses owed to the concession.
Optician, Pearle Vision Express 1987-1990
Selling and dispensing eyewear and contact lenses. Handling all office procedures of the store including all daily paperwork, filing, vision care, and order frames and contact lenses. Training and dispensing contacts and assisting the doctors prepare patients if needed for eye exams.
Doctors Assistant, Dr. Beverly Kotara Wiatrek O.D. 1986-1987
Responsible for all office procedures such as booking doctor appointments, filing, vision care, setting up patients for visual field testing, blood pressure testing, stereo tests etc.
Training and dispensing contact lenses to new patients. Managed accounts receivables and accounts payables. Maintained inventory of supplies including contact lenses, frames and accessories.
Education
Southwest High School Graduated 1986
Palo Alto College in Progress Course of Study Business Technology
Skills
American Board of Opticianry Certified
Licensed Dispensing Optician
Registered Dispensing Optician
References:
Maria Olvera 210-***-****
Minerva Inouye 210-***-****
Dr. Luis Peters O.D. 210-***-****
Irma Payton 210-***-****