Employee Relations Sales

Cൺඌඌ ൽඒ Rඈඌൾඅඅ

Woodsboro, MD ***** 240-***-**** ***************@*****.***

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Cash handling expertise

Relationship building and management

Bank security expert

Revenue generation

Staff management

Human resources knowledge

Risk analysis and management

Employee relations and conflict resolution

Forward-thinking

Expertise in Excel

Branch Banker, 10/2019 to Current

Bb&t Corp. – Frederick, United States

Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Resolved escalated customer issues and boosted retention rates. Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.

Protected company assets with strategic risk management approaches. Boosted branch sales by developing and deepening customer loyalty through incentive programs. Shop Manager, 02/2018 to 10/2019

Urban Vape – Frederick, United States

Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Established and optimized schedules to keep coverage and service in line with forecasted demands. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Frederick, MD 21702

Expertise in excel

Googling expert Analysis in training

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Managed bookkeeping, expenses and other financial aspects of the business. Customer Service Representative, 03/2015 to 02/2018 Weis Markets Inc. – Frederick, Maryland

Cultivated customer loyalty, promoted repeat customers and improved sales. Consulted with outside parties to resolve discrepancies and create effective solutions. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Operated POS system to itemize and complete customer purchases. Some College (No Degree): Social Sciences

Frederick Community College - Frederick, MD

Continuing education through UMGC online.

Eൽඎർൺඍ ඈඇ

Led the shop in innovations and proposed multiple different business strategies including an expansion into the CBD realm.

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