Sales Representative
Resume:
Jason Mills
Sales and IT support
Barbourville, KY
************@*****.***
Authorized to work in the US for any employer
Work Experience
IT Specialist
ProSphere tek - Barbourville, KY
February 2018 to Present
Taking inbound phone calls from VA employees and contractors that have technical issues with VA Hardware and Software. Fill out tickets and resolve these issues or escalate to a Tier 2 or 3 level. Have received awards for outstanding customer service and quality. Sales Representative
Legacy Ford - Corbin, KY
December 2017 to February 2018
Prospect new customers. Do vehicle presentations and test drives. Negotiate terms of deal with customers. Close sales.
BDC Representative
Don Franklin Ford/Lincoln - London, KY
December 2016 to October 2017
Took incoming calls along with internet leads and turned them into appointments. Drove business to the dealership.
Sales Associate
Tim Short Dodge of Middlesboro - Middlesboro, KY
August 2015 to December 2016
Responsibilities
Provide excellent customer service. Help customer find vehicle that fits their needs and budget. Negotiate deals with customer.
Accomplishments
Sold the most in my department last month.
Skills Used
Customer service, typing and computer skills.
Sales Associate
Schwan's Consumer Brands, Inc. - London, KY
January 2015 to August 2016
Responsibilities
This job consists of going door to door to sale to and service Schwan's customers. Also consists of driving a commercial vehicle. We attempt to meet sales quotas each day and surpass them. We work and average of 12 hrs\ day.
Accomplishments
i have met sales quotas and increased sales on my route. I also have increased pre order sales and have the depot in that category.
Skills Used
Sales techniques used to up sale customers on each visit. Built rapport with customers so that they continue to be happy customers.
Driver
RTEC - Mount Vernon, KY
May 2014 to January 2015
Responsibilities
I drove patients to and from the doctor. This is service for low income and disabled persons. Accomplishments
Helping people with their needs of transportation. Skills Used
Excellent driving skills.
Customer Service Representative
Computer Science Corporation - Barbourville, KY
February 2011 to November 2013
Responsibilities
I took incoming phone calls for federal government and provided general information to the public about USCIS and USDOL.
Accomplishments
I had good quality and attendance. I was voted customer service representative of the week. Skills Used
I provided good customer service to callers and went above and beyond to assist them within the best of my ability with their issues. Also had to type service requests to send to government agencies for them to return calls.
Maintenance Technician
Knox Co. Health Dept. - Barbourville, KY
October 2009 to February 2011
Responsibilities
Provided general building maintenance along with company car maintenance. Also worked with outside contractors to maintain specific machinery. Accomplishments
Made sure everything from the building to landscaping was properly maintained. Skills Used
Electrical, mechanical and plumbing.
Service Technician
Jackson MSC - Barbourville, KY
June 2000 to February 2008
Responsibilities
Provided technical support to authorized service agents for Jackson dishwashers. Took part orders over the phone for service and set up installs.
Accomplishments
Provided excellent technical and customer support. Skills Used
Excellent problem solving, phone skills, teamwork, and customer support. One on One Aide
Knox County Schools - Barbourville, KY
October 1998 to May 1999
Worked in BD unit and was one on one aide for boys with behavioral issues. Worked to achieve better behavior with rewards system to promote good behavior. Education
N/A in Environmental Health
Eastern Kentucky University - Richmond, KY
2009 to 2011
Skills
• Driving a commercial vehicle (2 years)
• Customer Service
• It Specialist
• Help Desk
• Desktop Support
• Information Technology
• Computer Repair
• Network Support
• Secret Clearance
• Cisco
• IT Experience
• English
Awards
Salesman of the month 3 times
December 2015
Sold the most units in my department and received a bonus Certifications and Licenses
CPO
Driver's License
Assessments
Cognitive Ability — Highly Proficient
March 2020
Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient
Sales Skills: Influence & Negotiation — Highly Proficient June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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