Customer Manager
Resume:
MDUMISENI BHUTIZA MNCUBE
********.******@*******.***.** 060-***-****-** Adorp Street Oberholzer, Carletonville, GP 2499
https//www.facebook.com/mdumisenibhutiza.mncube.7 twitter: @MdumiseniMncube
PROFESSIONAL SUMMARY
Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.
SKILLS
Materials preparation
Conflict resolution
Clerical support
Code validation skills
Self-motivated
Report writing
Process implementation
Risk management processes and analysis
Powerful negotiator
Client assessment and analysis
Extremely organized
Data management
Team leadership
Product testing
WORK HISTORY
STOREMAN / Gauteng Department Of Infrastructure Development - Johannesburg, GP / 03.2017 - Current
Responsible for the main store, hazardous stock store, tools store.
Researched and updated all required materials needed for firm and partners.
Verified data integrity and accuracy.
Developed new process for employee evaluation which resulted in marked performance improvements.
Assisted various business groups with document organization and dissemination during acquisitions.
Analyzed departmental documents for appropriate distribution and filing.
Supported Chief Artisan with daily operational functions.
Worked directly with health and education departments to ensure the maintenance is in order.
Produced ad hoc reports and documents for senior team members.
Responded to customer requests via telephone and email.
Check delivered goods against PO and delivery notes.
Warehouse Clerk / Murray & Roberts Cementation (Pty) Limited - Johannesburg, GP / 03.2015 - 02.2017
Communicated with teammates and supervisors to provide smooth operations.
Prepared +/- 10 orders per day by placing items listed on order sheet in boxes.
Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
Loaded approximately 5 trucks per day
Forecast manpower requirements based on daily workload and company targets.
Coordinated quarterly business reviews alongside senior management.
Conducted monthly inventories of materials on the work floor.
Enforced the on-time shipment of products to create exceptional customer experiences.
Redirected shipments en route in response to customer requests.
Divided cargo received by account Number and intended location.
Maintained accurate stock records and schedules.
Estimated weights, heights and centers of balance to make precise placements.
Picked products for specific routes according to pick sheets.
Reported carrier-performance metrics and monthly costs reports to executive team.
Warehouse Picker / Sasko Grain Depot - Vryheid, KZN / 10.2011 - 02.2015
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Enforced the on-time shipment of products to create exceptional customer experiences.
Maintained accurate stock records and schedules.
Supervised material flow, storage and order fulfillment.
Tracked time spent on assignments each day for productivity reporting.
Established long-term customer relationships through prompt and courteous service.
Conducted monthly inventories of materials on the work floor.
Redirected shipments en route in response to customer requests.
Picked up incoming stock and delivered materials to designated locations.
Led warehouse improvement initiatives to advance operational efficiencies.
Divided cargo received by account Number and intended location.
Picked products for specific routes according to pick sheets.
Estimated weights, heights and centers of balance to make precise placements.
EDUCATION
Kwabhanya Secondary School - Vryheid, KZN / 2007
High School Diploma
E LEARNING COLLEGE - ONLINE / 2018
SHORT COURSE: SUPPLY CHAIN MANAGEMENT
Alison - Co. Galway/ ONLINE / 2018
SHORT COURSE: SUPPLY CHAIN MANAGEMENT
OPEN 2 STUDY - ONLINE / 2018
SHORT COURSE: SPORT AND RECREATION
REFERENCES
References
Title: Mr.
Name: THABO KHUZWAYO
COMPANY: GAUTENG DEPARTMENT OF INFRASTRUCTURE DEVELOPMENT
Position: CHIEF ARTISAN
CONTACT NUMBER: +271**-***-****/ +277*-***-****
RELATIONSHIP: PROFESSIONAL
Title: Mr.
Name: Logan Naidoo
Company: Murray and Roberts
Position: Warehouse Manager
CONTACT NUMBER: +278*-***-****/ +277*-***-****
RELATIONSHIP: PROFESSIONAL
TITLE: MRS.
NAME: JAMIE ROBSON
COMPANY: PIONEER FOODS
POSITION: DISTRIBUTION SUPERVISOR
CONTACT NUMBER: +273*-***-****
RELATIONSHIP: PROFESSIONAL
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