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Customer Manager

Location:
Carletonville, Gauteng, South Africa
Posted:
October 01, 2020

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Resume:

MDUMISENI BHUTIZA MNCUBE

adgjv5@r.postjobfree.com 060-***-****-** Adorp Street Oberholzer, Carletonville, GP 2499

https//www.facebook.com/mdumisenibhutiza.mncube.7 twitter: @MdumiseniMncube

PROFESSIONAL SUMMARY

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

SKILLS

Materials preparation

Conflict resolution

Clerical support

Code validation skills

Self-motivated

Report writing

Process implementation

Risk management processes and analysis

Powerful negotiator

Client assessment and analysis

Extremely organized

Data management

Team leadership

Product testing

WORK HISTORY

STOREMAN / Gauteng Department Of Infrastructure Development - Johannesburg, GP / 03.2017 - Current

Responsible for the main store, hazardous stock store, tools store.

Researched and updated all required materials needed for firm and partners.

Verified data integrity and accuracy.

Developed new process for employee evaluation which resulted in marked performance improvements.

Assisted various business groups with document organization and dissemination during acquisitions.

Analyzed departmental documents for appropriate distribution and filing.

Supported Chief Artisan with daily operational functions.

Worked directly with health and education departments to ensure the maintenance is in order.

Produced ad hoc reports and documents for senior team members.

Responded to customer requests via telephone and email.

Check delivered goods against PO and delivery notes.

Warehouse Clerk / Murray & Roberts Cementation (Pty) Limited - Johannesburg, GP / 03.2015 - 02.2017

Communicated with teammates and supervisors to provide smooth operations.

Prepared +/- 10 orders per day by placing items listed on order sheet in boxes.

Compared shipments received with purchase orders to cross-reference goods ordered with goods received.

Loaded approximately 5 trucks per day

Forecast manpower requirements based on daily workload and company targets.

Coordinated quarterly business reviews alongside senior management.

Conducted monthly inventories of materials on the work floor.

Enforced the on-time shipment of products to create exceptional customer experiences.

Redirected shipments en route in response to customer requests.

Divided cargo received by account Number and intended location.

Maintained accurate stock records and schedules.

Estimated weights, heights and centers of balance to make precise placements.

Picked products for specific routes according to pick sheets.

Reported carrier-performance metrics and monthly costs reports to executive team.

Warehouse Picker / Sasko Grain Depot - Vryheid, KZN / 10.2011 - 02.2015

Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

Enforced the on-time shipment of products to create exceptional customer experiences.

Maintained accurate stock records and schedules.

Supervised material flow, storage and order fulfillment.

Tracked time spent on assignments each day for productivity reporting.

Established long-term customer relationships through prompt and courteous service.

Conducted monthly inventories of materials on the work floor.

Redirected shipments en route in response to customer requests.

Picked up incoming stock and delivered materials to designated locations.

Led warehouse improvement initiatives to advance operational efficiencies.

Divided cargo received by account Number and intended location.

Picked products for specific routes according to pick sheets.

Estimated weights, heights and centers of balance to make precise placements.

EDUCATION

Kwabhanya Secondary School - Vryheid, KZN / 2007

High School Diploma

E LEARNING COLLEGE - ONLINE / 2018

SHORT COURSE: SUPPLY CHAIN MANAGEMENT

Alison - Co. Galway/ ONLINE / 2018

SHORT COURSE: SUPPLY CHAIN MANAGEMENT

OPEN 2 STUDY - ONLINE / 2018

SHORT COURSE: SPORT AND RECREATION

REFERENCES

References

Title: Mr.

Name: THABO KHUZWAYO

COMPANY: GAUTENG DEPARTMENT OF INFRASTRUCTURE DEVELOPMENT

Position: CHIEF ARTISAN

CONTACT NUMBER: +271**-***-****/ +277*-***-****

RELATIONSHIP: PROFESSIONAL

Title: Mr.

Name: Logan Naidoo

Company: Murray and Roberts

Position: Warehouse Manager

CONTACT NUMBER: +278*-***-****/ +277*-***-****

RELATIONSHIP: PROFESSIONAL

TITLE: MRS.

NAME: JAMIE ROBSON

COMPANY: PIONEER FOODS

POSITION: DISTRIBUTION SUPERVISOR

CONTACT NUMBER: +273*-***-****

RELATIONSHIP: PROFESSIONAL



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