Sales Manager

Justine Rebel

**** ******* ****** ****, ****** Chapel, FL 33543 813-***-**** - *******.*****@*****.***

Education

Pasco-Hernando State College- Wesley Chapel, FL

Associate of Arts degree

Expected graduation: December 2020

Wiregrass Ranch High School - Wesley Chapel, FL

Graduated: May 2018

Work History

07/2018 to Current

Retail Sales Manager

New Balance – Lutz, FL

Answered product questions with up-to-date knowledge of sales and store promotions.

Stocked merchandise, labeled items in clear fashion and preparing attractive displays.

Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Assisted customers with prompt and polite support in-person and via telephone.

Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.

Supported efficient and timely replenishment of sales floor merchandise.

Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

10/2017 to 03/2019

Retail Sales Associate

Polo Ralph Lauren Factory Store – Lutz, FL

Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Determined customer needs by asking relevant questions and listening actively to the responses.

Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Maintained established merchandising standards, including window, sales floor and promotional displays.

Identified potential shoplifters and alerted management.

07/2016 to 01/2018

Child Caretaker

Little Angel's Home Day Care – Wesley Chapel, FL

Communicated openly with children's parents about daily activities and behaviors

Developed and implemented curriculum for the early learning program

Supervised and instructed children

Organized and filed paperwork

Completed data entry

05/2014 to 11/2017

Volunteering

Gulfside Hospice Thrift Shoppe – Lutz, Florida

Responded to customer questions and requests in a prompt and efficient manner

Engaged with customers in a sincere and friendly manner

Completed all cleaning, stocking and organizing tasks in assigned sales area

Sort, tag and display donations

Operated cash register

Skills

Strong Work Ethic

Detail-Oriented

Adaptable

Point of Sale Knowledge

Store Merchandising

Microsoft Applications Proficiency

Time Management

Flexible

Responsible

Accurate Money Handling

Organization

References

References available upon request

Professional Summary

Motivated sales manager with 3 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Certifications

Team Lead development recognition in 2019 quarter 2 newsletter

Team Lead of the year -2020

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