Joyce S. Batista
**** ******** *****, ******** *****, VA 23453
Phone: 757-***-****, Email: **********@*****.***
EDUCATION
****-********** ****** ** ******* Studies, Tidewater Community College, 1700 College Crescent, Virginia Beach, VA 23453
EXPERIENCE
2007-Present: IT Support Specialist, U.S. Department of Defense, Military Sealift Command, 471 E. C Street, Norfolk, VA 23511
Duties: I have transferred information via state-of-the-art technology using tactical and commercial satellites on a global basis and traditional Radio Frequency systems. I complied with Communications Security and cryptographic equipment requirements on both transmission and receipt of communication signals. I operated, monitored, and controlled information systems in support of worldwide telecommunications networks. I advised on capabilities, limitations and conditions of equipment. I performed troubleshooting, maintenance and repair of Command Control, Communications, Computer, and Intelligence Systems, including equipment used for detection, tracking, recognition and identification. I performed required corrective maintenance to shipboard communication equipment and systems under varying levels of supervision. I have taken appropriate precautions to ensure personal safety and safety of my co-workers and am proficient in the performance of shipboard emergency drills. I have also worked aloft and over the side.
2001-2007: Logistic Storekeeper Assistant, U.S. Department of Defense, Military Sealift Command, 471 E. C Street, Norfolk, VA 23511
I was responsible to the Supply Officer/Junior Supply Officer for performing Supply Department functions assigned in accordance with COMSCINST 3120 and 4000.2 series directives and Program Specific Directives. I followed procurement, receipt, storage, Quality Assurance (QA) and expenditure procedures for all types of material. This included proper material identification, handling, inventory management, warehousing, packaging, and transportation. I procured all shipboard requirements using Government/Commercial sources. Assists with configuration validations; processes and updates Allowance Change
I requested (ACRs), Fleet COSAL Feedback Reports (FCFBRs) and Configuration Change Reports (CCRs) as directed. I assisted with handling of Hazardous Material (HAZMAT) as directed. Also assisted in the Supply Department requirement of monthly Financial Improvement and Audit Readiness (FIAR) inventories and their submission to Global Stock Control (GSC). And assisted in the proper use of Supply automated programs.
CREDENTIALS
2008-Present: Top-Secret Security Clearance, issued by the U.S. Federal Bureau of Investigations, Quantico, VA
ADDITIONAL EXPERIENCES
I have extensive proficiency (10+ years) working with the Windows operating system and servers, and various Microsoft Office software which includes: Word, Excel, Access, PowerPoint, and Outlook.
REFERENCES
Available upon request.