Sales Customer Service

KAYLEE CONNERS

** **** *****, ***********, ** ***25 • 716-***-**** • *******.******@*******.***

OBJECTIVE A front end position where my customer service background, tech savvy abilities, and willingness to learn new things will successfully contribute positively to the office environment for guests and fellow staff.

SUMMARY OF

QUALIFICATIONS

● Experience in customer service focused positions

● Proficient in MS Word, Excel, and internet

● Strong communication abilities and sound leadership skills

● Multi-tasking abilities, organized, and a quick learner EXPERIENCE JT’s Restaurant, Buffalo, NY 2018 to Present Server

● Greeted guests and accurately put orders into POS system

● Communicated clearly between fellow servers, managers, and kitchen staff

● Trained new staff

The Buffalo Club, Buffalo, NY 2015 to 2018

Server

● Provided fine dining a la carte and banquet service

● Built positive connections with frequent diners

● Familiarize self with wine and food offered

Remington Tavern, North Tonawanda, NY Aug 2015 to Nov 2015 Host

● Assembled the seating of guests based on guests desires, and kitchen capability

● Greeted guests upon arrival and ensured satisfaction with their experience upon their departure

Express, Boston, MA 2014 to 2015

Sales Associate/Stockroom Worker

● Assisted customers in finding items that exceeded their wishes

● Organized incoming shipments neatly in stockroom ensuring for a fast recovery of items needed on the floor

Hollister, Cheektowaga, NY 2012 to 2014

Sales Associate

● Arranged clothing items in a manner to increase sales

● Completed transactions involving store merchandise EDUCATION Esthetics License, The Salon Professional Academy, Tonawanda, NY 2019 High School Diploma, Maryvale High School, Cheektowaga, NY 2014 REFERENCES Available upon request

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