Jacob Day
West Des Moines, IA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Technical Recruiter/Content Creator
Professional Project Partners, Inc - West Des Moines, IA December 2019 to Present
• Involve myself in the full recruiting life cycle
• Understand primary client needs for enterprise-level projects
• Seek out top-tier technical talent to fulfill client needs for projects
• Create timely rapport and build a solid foundational relationship with technical talent in order to create lasting business
• Understand technical positions such as: Software Engineer, Business Analyst, Agile Coach, Project Manager, Data Architect, Cybersecurity Engineer, DevOps Engineer, etc.
• Meet and exceed P3 expectations in terms of weekly standup contribution, talent submittal rate, and placement/start rates.
• Negotiate salaries, hourly rates, benefits packages, etc.
• Advance P3 business initiatives by networking through connections to build technical talent pool
• Create social media content posts (blogs, teaching segments, advice columns, etc.) in order to grow P3 social media presence
• Assist in business development initiatives
Account and Relationship Manager
State Industrial Products - Cedar Falls, IA
September 2019 to December 2019
Maintain and grow relationships with existing clients
● Cold call potential clients in person and familiarize them with what services I can offer them through State Industrial
● Meet and exceed monthly sales goals (140% of goal met on first month selling)
● Represent honesty, integrity, and service as primary values
● Organize client visits and cold calls throughout my territory Bartender (Former Assistant Manager)
Sunnyside Golf and Country Club - Waterloo, IA
October 2016 to December 2019
Apply communication and problem-solving skills to resolve customer complaints and promote brand loyalty
● Visit customers within 1 minute to make introductions, discuss evening specials, take drink orders, and create an immediate positive connection
● Delegate employee tasks for any given day or event
● Use correct cleaning, sanitizing, and food handling procedures to maintain optimal protection for customers
● Maintain overall customer satisfaction with timely table checks in order to assess needs Resident Counselor
North Iowa Juvenile Detention Services - Waterloo, IA February 2019 to May 2019
Solve grievances and complaints by collaborating with residents
● Keep residents on a set schedule
● Discern which course of action best suits each residents' individual situation
● Support the individual needs of residents dealing with diverse circumstances
● Promote positive relations between residents and staff Education
Bachelor of Arts in Communications
University of Northern Iowa - Cedar Falls, IA
August 2014 to May 2019
Skills
• Team Leadership
• Former captain of collegiate cross country and track team
• Strong written and verbal communication skills
• Data entry
• Data Analysis
• Public speaking
• Technical talent analysis
• Motivation and human behavior/habit studies
• Negotiation
• Self-Starting
• Conflict resolution
• B2B/Client Acquisition
• Cold calling
• Blogging
• Content Creation
Certifications and Licenses
driver's license