Air Force Manager

Johnny C. McAvoy

Phone: 281-***-****

Email: **********@*****.*** Location: Houston TX

Profile

Air Force veteran and licensed independent catastrophe adjuster, with 12+ years construction experience in residential and commercial projects and remodels.

• Project Management experience on residential and commercial property claims ranging from <10K to 2.3M.

• Xactimate proficient in construction estimates and writing claims.

• Excellent knowledge of Microsoft Office, Oracle Primavera, Xactimate, and other platforms used for claim estimates.

• Customer service skills developed as a construction manager, maintaining communications with customers and owners.

• Function well with setting up and operating in a field environment, for writing claims and developing reports remotely.

• Certified welder on structural steel. Performed role as construction liaison on special architectural welding projects.

• Seven years experience as the go between on construction projects, settling disputes with clients, vendors and owners.

• Texas Licensed Property and Casualty Adjuster Lic# 2564813. Adjusting Experience

• Trained and knowledgeable in interpreting homeowner and commercial policies to see if damages are a covered loss.

• Strong ability to accurately sketch out properties and perform takeoffs with correct dimensions and materials.

• Skilled in determining cause of loss. Able to accurately determine if a loss is covered or if other factors contributed.

• Well-versed in communicating with contractors, homeowners, vendors and invested parties to negotiate settlements.

• Able to safely navigate disaster zones and structures to perform investigations after a catastrophic loss has occurred.

• Effectively communicated with customers and adjusters, as well as public adjusters on sensitive disputed roof claims.

• Contracted for FEMA during hurricane Laura. Reviewed roof dimensions and work-lists guided crews thru completion. Construction Experience

• Countless residential projects with intimate knowledge of foundations, framing, electrical, roofing and interiors.

• Hands-on experience with building erection both in commercial steel buildings and residential lumber built.

• Extensive knowledge of construction remodeling standards and codes, with the knowledge to execute them correctly.

• Managed crew and vendors to perform work in scope. Maintained good communications with owners and management.

• Set clear expectations and goals with homeowner and crew. Ensured expectations were met and mitigated any changes.

• Maintained safety standards throughout all stages of construction, while adhering to schedule timelines and constraints.

• Deep understanding of all stages of construction and the challenges that homeowners encounter after a loss. Technological Experience

• Data Systems Technician. Maintained vital wartime links through a laptop, on the battlefield in the back of a HUMVEE.

• Extremely proficient in Excel, Word and PowerPoint. Able to create reports, documents or edit templates promptly.

• Able to rapidly learn new software and programs that are required and use them in accordance with guidelines.

• Remotely worked with multiple accounting software’s, including: Hard Dollar, Oracle, MS Projects, Viewpoint, etc.

• Skills to quickly troubleshoot issues with hardware and software real-time in the field to help efficiently work claims.

• Perform well on server-based platforms and on stand-alone field systems. People and Managerial Experience

• Lead a squad of five Airmen during multiple deployments to Iraq and Afghanistan in high stress battlefield conditions.

• Over seven years project management experience with 30+ employees, in residential and commercial construction.

• Operations manager at a service center, were I oversaw staff and schedules, as wells as remedied customer complaints.

• Air Force trained in crisis management. Allows me to be empathetic to customer needs and still accomplish the mission.

• Efficiently managed two crews for FEMA during operation blue tarp in Lake Charles after hurricane Laura.

• Posses the ability to do top quality work within a team setting or alone in the field with minimal guidance. Education and Certifications

• State Farm Fire Policy Certification

• Xactimate Training

• Certainteed Roofing Certification

• GAF Roofing Certification

• Computer Information Systems (Park University)

• Aerospace Control and Warning Systems (USAF)

• Microsoft Excel

• Crisis Management

• Oracle P6 Primavera

• First Aid / CPR (USAF)

• Airmen Leadership School

• Eagleview Roofing Software

Contact this candidate