Customer services, telecommunications, office work, teller, retail.
Resume:
Fathima Mahomed
Customer Service Representative
**********@*****.***
Johannesburg, South Africa
WORK EXPERIENCE
Customer Service
Q8 Auto Enterprises (Pty) Ltd.
**/**** - **/****, **stern Cape
Wholesale and Retail
Resolve customer complaints via phone, email, mail, or social media.
Verifying customer account information.
Assist with placement of orders, refunds, or exchanges. Warm Calling Potential Customers
Serves customers by greeting, welcoming, and directing them appropriately.
Sorting and distributing incoming and outgoing post Advice on company information
Correspondence via email or phone
Handling customer queries, telephonically, e-mail or fax Confirm Appointment
Contact: Ms S Chok - 065*******
EDUCATION
Brain Line Learning World
Brain Line Distance Education
01/2019 - 12/2019, Pretoria, Johannesburg,
SKILLS
Clear Communication Interpersonal Skills
Time Management Social Media Skills
Politeness/Etiquette/Tact Adaptability/Flexibility Building Customer Loyalty Service Based Selling
Empathy and Compassion Time Management
Problem Solving Negotiation
Computer Competence Microsoft Office
Correspondence via e-mail and phone
LANGUAGES
English
Native or Bilingual Proficiency
Afrikaans
Limited Working Proficiency
Arabic
Native or Bilingual Proficiency
INTERESTS
Art Travelling Volunteer Work Gaming
Pet Care Reading
Achievements/Tasks
Contact this candidate