Assistant Power

Arpana Asawa ** Wakelin Terrace, St. Catharines, ON L2M 4K9

905-***-**** adgj10@r.postjobfree.com

HIGHLIGHTS:

** ***** ** ********** ** managing administrative office work in IT (information technology)

5 years of experience in project coordination

5 years in ADM (application development and maintenance) activities

Strong computer skills and experience

Comfortable with diversity and fully aware of cultural sensitivity.

Able to work independently with minimal to no supervision, even in WFH (work from home) settings.

EXPERTISE & EXPERIENCE:

Project Coordination

Help project managers in coordinating various activities throughout SDLC (software development life cycle)

On-site and cloud-based development with multiple software development approaches such as Waterfall, Agile, Scrum, DevOps

Provide assistance in portfolio management, negotiation, monitoring, and risk management

Assist in managing escalations and communicating RCCA (root cause and corrective action)

Manage suppliers, partners and vendor relationships

ADM (Application Development and Maintenance)

Manage IT support operations of on-premises applications independently

Set-up geographically distributed users’ management to tweaking application configuration settings to database related changes

Administration

Thorough understanding of official administrative work and hands on experience on drafting official memos, working on Requests for Proposals (RFPs) and managing other communications within and outside organizations

PROFESSIONAL EXPERIENCE:

National Hydroelectric Power Corporation, India 04/2018 – Present (On Sabbatical)

Assistant Programmer

Managing day to day IT support operations for vendors and homegrown applications

ERP implementation to support 500 geographically distributed users

National Hydroelectric Power Corporation, India 04/2007 – 03/2018

Senior Supervisor - IT

Coordinating project activities among multiple teams such as BAs, designers, programmers, and architects

Communicate project progress to technical as well as non-technical stakeholders weekly and address concerns

Assist project managers in devising, implementing, and communicating conflict management strategies

National Hydroelectric Power Corporation, India 07/2001 – 03/2007

Supervisor - IT

Primarily responsible for administrative work for consultancy division

Occasionally work on Government Requests for Proposals (RFPs)

Arpana Asawa page 2

VOLUNTEER EXPERIENCE:

Bear Creek Community Charter School, USA 09/2019 – 06/2020

Responsible for managing children during recess and lunch time. Also helping in extra curriculum activities

EDUCATION

MDU University, India

Master of Computer Applications

(Canadian Master’s Degree equivalent)

2006

MJP Rohilkhand University, India

Bachelor of Science

1994

REFERENCES:

Available upon request

Contact this candidate