Ryan D. Frandi

850-***-****

adgif3@r.postjobfree.com

www.linkedin.com/in/Ryan-Frandi

**** ********* **

Navarre, FL 32566

OBJECTIVE: To obtain a position with a dynamic corporation where my computer, organization, and problem-solving skills can be fully utilized to maintain and positively impact system operations

HIGHLIGHTS OF QUALIFICATIONS:

- 14+ years of hands on experience of building, maintaining, and operating computers and home network systems

- 7 years of retail management experience and 6 years in service industry store management experience

- Versatile; can work independently or as a cooperative and productive team leader or team member

- Strong communication skills, attention to detail, and ability to work under pressure

WORK HISTORY AND EXPERIENCE:

- CVS Pharmacy Shift Supervisor Gulf Breeze, Florida 2013 - Present

- TwinRayj Studios Software QA Tester (Internship) 2020 - Present

- AT&T Externship Multiple Roles Remote 2020

- Hungry Howies Shift Supervisor Niceville, Florida 2004 - 2013

ACQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Computer Skills:

- Repaired, built, and operated computer and network systems and peripheral hardware for myself and others for 14+ years

- Extensive IT, Networking, Cloud and Programming classes taken, and projects completed using SQL, Python, Java, and C#

- Mastered popular computer software and operating systems such as Windows, Redhat, Word, Excel, VMware, and others

- Extensive Unity and Pro Motion NG utilization including scripting, 2D animation, sprites, particle effects

Organizational Skills:

- Managed front store employees and assisted in the pharmacy while accomplishing my own tasks daily

- In charge of store inventory; placing weekly orders as well as maintaining overstock while always ensuring accuracy

- Balanced work, school, internships, and personal projects while maintaining the highest quality across all of them

Communication Skills:

- Generated daily QA bug reports for various mobile apps being tested, always ensuring quality and brevity

- Effectively motivated, taught, and lead a team of six to ten employees daily

- Greeted customers in a highly professional manner giving them my full attention

EDUCATION:

University of West Florida and Northwest Florida State College - Overall GPA: 3.94

- Bachelor of Science in Network Systems Operations - Pensacola, Florida (December 2020)

- Associate of Applied Science in Business Administration and Management - Niceville, Florida

- Associate of Science in Customer Relationship Management - Niceville, Florida

- Associate of Arts in General Education - Niceville, Florida

- Applied Technology Diploma in Customer Service Technology - Niceville, Florida

- College Credit Certificate in Business Management & Marketing Operations - Niceville, Florida

Dean’s List / President’s List: Fall 2018, Spring 2019, Summer 2019, Fall 2019, Spring 2020, and Summer 2020 Phi Theta Kappa Honor Society Member

RELEVANT COURSES

- Site-Based Networking Tools

- SQL Database Systems

- Microcomputer Applications

- Applications of IT

- Software Documentation

- IT Infrastructure Analysis

- Script Programming

- Java Programming

- Wireless & Mobile Communication

- Business Computer Applications

- Personnel Management

- Redhat Linux

- Retail Management

- Business Ethics

- Business Communication

Excellent references and transcripts will be provided upon request

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