Shift Supervisor
Resume:
Ryan D. Frandi
****.******@*****.***
www.linkedin.com/in/Ryan-Frandi
Navarre, FL 32566
OBJECTIVE: To obtain a position with a dynamic corporation where my computer, organization, and problem-solving skills can be fully utilized to maintain and positively impact system operations
HIGHLIGHTS OF QUALIFICATIONS:
- 14+ years of hands on experience of building, maintaining, and operating computers and home network systems
- 7 years of retail management experience and 6 years in service industry store management experience
- Versatile; can work independently or as a cooperative and productive team leader or team member
- Strong communication skills, attention to detail, and ability to work under pressure
WORK HISTORY AND EXPERIENCE:
- CVS Pharmacy Shift Supervisor Gulf Breeze, Florida 2013 - Present
- TwinRayj Studios Software QA Tester (Internship) 2020 - Present
- AT&T Externship Multiple Roles Remote 2020
- Hungry Howies Shift Supervisor Niceville, Florida 2004 - 2013
ACQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Computer Skills:
- Repaired, built, and operated computer and network systems and peripheral hardware for myself and others for 14+ years
- Extensive IT, Networking, Cloud and Programming classes taken, and projects completed using SQL, Python, Java, and C#
- Mastered popular computer software and operating systems such as Windows, Redhat, Word, Excel, VMware, and others
- Extensive Unity and Pro Motion NG utilization including scripting, 2D animation, sprites, particle effects
Organizational Skills:
- Managed front store employees and assisted in the pharmacy while accomplishing my own tasks daily
- In charge of store inventory; placing weekly orders as well as maintaining overstock while always ensuring accuracy
- Balanced work, school, internships, and personal projects while maintaining the highest quality across all of them
Communication Skills:
- Generated daily QA bug reports for various mobile apps being tested, always ensuring quality and brevity
- Effectively motivated, taught, and lead a team of six to ten employees daily
- Greeted customers in a highly professional manner giving them my full attention
EDUCATION:
University of West Florida and Northwest Florida State College - Overall GPA: 3.94
- Bachelor of Science in Network Systems Operations - Pensacola, Florida (December 2020)
- Associate of Applied Science in Business Administration and Management - Niceville, Florida
- Associate of Science in Customer Relationship Management - Niceville, Florida
- Associate of Arts in General Education - Niceville, Florida
- Applied Technology Diploma in Customer Service Technology - Niceville, Florida
- College Credit Certificate in Business Management & Marketing Operations - Niceville, Florida
Dean’s List / President’s List: Fall 2018, Spring 2019, Summer 2019, Fall 2019, Spring 2020, and Summer 2020 Phi Theta Kappa Honor Society Member
RELEVANT COURSES
- Site-Based Networking Tools
- SQL Database Systems
- Microcomputer Applications
- Applications of IT
- Software Documentation
- IT Infrastructure Analysis
- Script Programming
- Java Programming
- Wireless & Mobile Communication
- Business Computer Applications
- Personnel Management
- Redhat Linux
- Retail Management
- Business Ethics
- Business Communication
Excellent references and transcripts will be provided upon request
Contact this candidate