Manager Back Office

MR. MOHD RAFIQUE M KHAN

Plot No.**, Room No. **, Road No. 09-10, Behind Hanuman Mandir,

Baiganwadi, Govandi, Mumbai-400043

CONTACT

Email ID- *******.****@*****.***

Mobile No. - +91-808*-****-**

Result oriented individual with leadership quality and management capability. Career Objective:

To put my maximum effort to expose my potentials along with the growth of the firm for I work and to develop my caliber for my future.

Date of Birth : 02nd Feb 1990

Nationality : Indian

Gender : Male

Marital Status : Married

Language Known : English, Hindi, Marathi, Urdu

Hobbies / Interest : Music, Movie, Travelling, Reading Book, Surfing on Net

• S. S. C. Passed -2007 65.23% Chembur Vidya Niketan-Mumbai

• H. S. C. Passed -2009 50.17% Swami Vivekanand Jr. Collage-Mumbai

• MS-CIT Passed -2015 92.83% Keerti Classes-Mumbai

• Tally Erp9 Passed -2015 72.00% Keerti Classes-Mumbai

Very well knowledge in MS-Excel, MS- Word, MS-Power Point, MS-Outlook.

Very well knowledge in MS-Excel formula and shortcuts.

Very well knowledge in Web Browsing, Accounting etc.

Very well knowledge in Window XP, Window 7,8,10.

Organization : Kaycommunication Service Pvt Ltd ( Associate of Bharti Airtel) Designation : Corporate Relationship Manager

Working from on 02nd Jan 2017 To 31st Aug 2020

Work Profile : Mentioned business and service relation with corporate.

: Resolve corporate ongoing query and complaint.

: Send monthly invoices and collect payment accordingly. RESUME

Personal Information:

Educational Qualification:

Computer Literacy:

Work Experience:

: Generate fresh lead for new connection like Voice, Fixed line, LLP and all telecom related product.

: Daily visiting 8-10 corporate account to take service feedback and resolve the query if any.

: Update the visit accordingly in provided application.

: Share the projection for collection and sales.

: Doing the all Service, Collection and Sale activities.

Organization : SAI BUSSINESS SOULTIONS

Worked on 15th Sep 2014 Till date 15th Dec 2014

Designation : Relationship Manager-Collection

Work Profile : Mentioned business relation with Corporate

: Doing the all Vodafone Back office activities related the Collection Process.

: Visiting Corporate to resolve the ongoing collection issue

: Communicating through MS Outlook, official Cell phone. Location : Seven Bungalow-Andheri West

Organization : ANDROMEDA MARKETING PVT. LTD

Worked on 05th May 2012 Till date 13th Sep 2014

Designation : Relationship Manager-Collection

Work Profile : Mentioned business relation with Corporate

: Doing the all Vodafone Back office activities related the Collection Process.

: Visiting Corporate to resolve the ongoing collection issue

: Communicating through MS Outlook, official Cell phone. Location : Sakinaka-Andheri East

Organization : ANDROMEDA MARKETING PVT. LTD

Worked on 11th Mar 2011 Till date 4th May 2012

Designation : MIS-Executive

Work Profile : Maintain MIS.

Location : Sakinaka-Andheri East

Organization : ANDROMEDA MARKETING PVT. LTD

Worked on 05th May 2009 Till date 10th Mar 2011

Designation : CUSTOMER SERVICE REPRESENTATIVE

Work Profile : Use to handled escalation calls which impacts Collection targets and use to resolve customer query. Location : Kanjurmarg East-Mumbai

Organization : Kaycommunication Service Pvt Ltd

Gross Salary : 17000/-

• Understanding & helping in nature.

• Ability to work in group.

• Honesty hard working.

I hereby declare that all the information mentioned above is true to the best of my knowledge & belief. I shall be responsible for any action, if any of the above statements are incorrect at my stage in future. Sir/Madam, I hope you will consider my application and give me a chance to work your organization. I am waiting for your favorable reply.

Thanking You.

DATE : 18th Aug 2020 you’re faithfully,

PLACE : Govandi, Mumbai (Mr. Mohd Rafique)

Personal Strength:

Declaration:

Last Company Name & Salary

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