Assistant Customer Service

Emma Weideling

Los Gatos, CA • 408-***-**** • ***********@*****.***

www.linkedin.com/in/emmaweideling

EDUCATION

University of California, Santa Barbara June 2020

Bachelor of Science: Major in Psychology and Brain Sciences, Minor in Applied Psychology Dean’s Honors Recipient 2020, Research Assistant in Cognition, Perception, and Cognitive Neuroscience Lab, Delta Gamma Fraternity

Université Bordeaux Montaigne, France Fall 2018

Admitted to Immersion Program through University of California Education Abroad Program EXPERIENCE

Coastal Santa Barbara, CA

Public Affairs Intern January 2020 – March 2020

• Established a plan for the installment of a mutually beneficial Retail Business Permit within Isla Vista

• Coordinated communication between stakeholders: the Isla Vista Community, UCSB student government and Coastal

• Regularly represented the Isla Vista Community and Coastal at community board meetings to explore new permit propositions

University Center Santa Barbara, CA

Conference Service Assistant April 2018 – June 2020

• Partnered with on-campus departments, student organizations, and off-campus clients to plan and carry out events within the University Center

• Worked independently and in teams to facilitate event planning, set-up, and execution as well as follow-up with clients

• Delivered excellent customer service while managing a multitude of tasks in high-pressure situations Facilitron Los Gatos, CA

Implementation Intern June 2017 – August 2018

• Compiled client data and onboarded their available rental facilities to company website to create public facing pages with client marketing materials

• Troubleshooted and resolved technical issues within our platform LEADERSHIP

Delta Gamma Santa Barbara, CA

Director of New Members November 2018 – November 2019

• Advised group of 60 new members through their transition into the organization by planning and leading weekly meetings and facilitating communication between new and current members

• Organized the New Member Presents Event (150+ attendees)

• Participated in philanthropy opportunities such as Adopt-a-Block (Community Clean Up) and Friendships Manor

(Retirement Community)

Los Gatos Farms Los Gatos, CA

Camp Director June 2016 – September 2018

• Directed “Counselor-In-Training” Camp; duties included creating leadership programs, leading daily activities, managing staff members, and supervising a dynamic environment for up to 12 campers

• Responsible for discussing camp safety, daily activities, and the needs of each child with parents to ensure parental comfort

SKILLS: Microsoft Office Suite (Excel, PowerPoint, Word, Notes), Google Suite, MatLab, RStudio

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