Technical Sales Manager

SKILLS

-I have over ** years’ experience in the HVACR industry (Heating, Ventilation, Air Conditioning and Refrigeration).

-I have 18 years’ experience working for leading HVAC manufacturers, conducting sales, training and tech support for residential, commercial, OEM, wholesale and contractor support. Also 5 years freelance HVACR Consulting.

-I have 7 years’ experience working directly as an HVAC install and service technician, both residential/commercial.

JEFF MACE, LITTLESTOWN, PA

*EXPERIENCED REGIONAL AND TECHNICAL SALES MANAGER*

OBJECTIVE

-Successfully onboard with a new employer.

-Continual research to find new opportunities and develop relationships with new customers.

-Cultivate and advance relationships with existing customer base.

-Promote brand awareness through all channels available.

-Keep detailed notes in CRM and Outlook.

-Express professionalism at all times.

EXPERIENCE

HEATING TECHNICAL SALES MANAGER RINNAI AMERICA CORPORATION 2016 – 2018

- Duties as Heating Technical Sales Manager for this tankless water heater, boiler and furnace manufacturer include, but are not limited to sales, training, technical support and constant one-to-one relations with distributors, reps, contractors and clientele for residential and light commercial heating applications.

- Sales experience includes scheduling appointments with HVAC, plumbing and gas appliance heating clientele and boiler/furnace distributors.

- Cold calling on existing customers as well as warm prospects.

-Handled of a variety of sales and technical issues with wholesale distribution and contractor networks throughout the mid-Atlantic territory, including onsite technical support for the entire territory.

- Technical training experience comprised of instruction to technician's and to sales personnel in the HVAC industry pertaining to the installation, service of, and the technical advice for Rinnai brands of direct vent and vent free furnaces, boilers and tankless water heaters.

- I developed a tabletop training stand for boilers and water heaters, which I was awarded a “Drive Change” Partners in Leadership certificate by Rinnai corporate.

NORTHEAST SALES ENGINEER ZIEHL-ABEGG FANS AND DRIVES 2014 – 2015

-Duties for serving as Northeastern US Sales Engineer for this German manufacturer of high efficiency fans include but are not limited to managing existing customer relationships as well as searching for new customers.

-Working with OEM's in variety of industries including HVACR, medical, clean room, power systems, paper

manufacturing and engineered systems that require fan systems.

-Handling a variety of sales and technical issues with both OEM's, distributors and end users utilizing the

Ziehl-Abegg fan assemblies.

-Technical training experience comprise of instruction to sales and technical personnel in the HVAC and various industries pertaining to the installation, service and the technical advice for Ziehl-Abegg fans and drives.

-Training includes hands on instruction with demonstration samples in addition to a Power Point presentation.

NORTHEAST REGIONAL SALES MANAGER MODINE MANUFACTURING COMPANY 2012 – 2013

-Duties for serving as Regional Sales Manager for this large commercial HVAC manufacturer include, but are not limited to, sales, training, technical support and constant one-to-one relations with clientele for residential, commercial and industrial heating applications.

-Sales experience includes scheduling sales appointments with HVAC clientele and distributors and cold calling on existing customers as well as new prospects.

-Handled of a variety of sales and technical issues with wholesale distribution networks and manufacturer's representative agents throughout the mid- Atlantic and New England regions of the United States, training demo truck also used for calls.

NORTHEAST TECHNICAL SALES MANAGER GRANBY INDUSTRIES 2011 – 2012

-Duties as Technical Sales Representative for this oil furnace, boiler and oil tank manufacturer include, but are not limited to, sales, training, technical support and constant one-to-one relations with clientele for residential heating applications.

-Sales experience includes scheduling appointments with HVAC oil heating clientele and boiler/furnace distributors.

-Handled of a variety of sales and technical issues with wholesale distribution networks throughout the Mid-Atlantic and New England regions of the United States, as well as partnership in sales and training with independent manufacturer's representative networks throughout the east coast of the United States. Utilized a “LIVE FIRE” demonstration trailer for demo days and trainings.

EXPERIENCE

AREA MANAGER EAST COAST COMMERCIAL BURNERS RIELLO BURNERS NA 2007 – 2011

- Duties for serving as Area Manager for this Oil and Gas Burner manufacturer included, but were not limited to, sales, training, technical support and constant one-to-one relations with clientele for residential, commercial and industrial/institutional burner applications.

-Sales experience include cold calling on existing customers as well as warm prospects.

Scheduling appointments with HVAC/oil company clientele and boiler/furnace original equipment manufacturers (OEM's).

-Handled a variety of sales and technical issues with wholesale distribution networks throughout the east coast region of the United States, as well as contact with independent manufacturer's representative networks across the United States.

-Additional sales responsibilities encompass training and technical support to OEM's of oil furnaces and oil/gas boilers, which include application testing of existing and prototype heating equipment in laboratory conditions, implementing Microsoft Excel programs and combustion testing equipment.

-Technical training experience comprised of instruction to sales and service personnel in the HVAC industry, pertaining to the installation service and technical advice for the Riello commercial and industrial burner line.

OEM & REGIONAL SALES MANAGER NORTH AMERICA CARLIN COMBUSTION TECHNOLOGY 2005 – 2007

-Duties as OEM and Regional Representative for this oil and gas burner manufacturer included, but were not limited to, OEM sales, dealer training, technical support and constant one -to-one relations with clientele.

-Sales experience included cold calling on existing customers as well as new warm prospects.

-Handling of a variety of sales and technical issues with wholesale distribution networks throughout the mid-Atlantic and New England regions of the United States, as well as contact with independent representative networks across the United States.

Additional sales responsibilities encompassed training and technical support to OEM's of oil furnaces and oil/gas boilers, which included application testing of existing and prototype heating equipment in laboratory conditions, implementing Microsoft Excel programs and combustion testing equipment.

-Technical training experience comprised of instruction to technician's and sales personnel in the HVAC industry pertaining to the installation, service and technical advice for the Carlin Combustion line of oil, gas and dual fuel burners, as well as the line of Carlin controls and ignitors.

AREA MANAGER MID-ATLANTIC RESIDENTIAL BURNERS RIELLO BURNERS NA 2000 – 2005

-Duties for serving as Area Manager for this oil and gas burner manufacturer included, but were not limited to, sales, training, technical support and constant one-to-one relations with clientele.

-Sales experience included cold calling on existing customers as well as new prospects.

-Scheduled appointments with HVAC/oil company clientele and boiler/furnace original equipment manufacturers (OEM's).

-Handled of a variety of sales and technical issues with wholesale distribution networks throughout the

Mid-Atlantic region of the United States, as well as contact with independent representative networks across the upper Midwest of the United States.

EDUCATION AND CONTINUING TRAINING

Rinnai TWH and Boilers 2016

Geothermal Systems including core drilling and piping Modine 2013

Burner controls and servo motors Siemens 2008

Bacharach Combustion Analyzer Systems RE Michel Company 2003

Carrier CDC/Parker Controls UPD Carrier 1999

Trane Applied Systems Lyon Conklin 1996

Trane Unitary Products Installation and Service 1995

York Unitary Products Installation and Service 1995

Ruud Unitary Products Installation and Service 1995

Riello Burner Certification Class RETS/TESST 1993

*HVACR Technical College RETS College of Technology Baltimore, MD 1992-1993*

-Full time certificate program in education of the HVACR industry. Theory and applied hands on training on installation, service and troubleshooting of various HVACR systems. 1 Year certification program equivalent to A.A. Degree in HVACR. Graduated November 1993.

*Automotive Technology Carroll County Vo-Tech Sykesville, MD 1989-1991*

-Two-year vocational program, half day while attending high school, half days. Included studying all aspects of Automotive Technology, theory and hands on mechanics with demo repair vehicles, with all tools, lifts, engine hoists, analyzers, etc. Graduated June 1991.

*High School Liberty High School Eldersburg, MD 1987-1991*

-General High School Studies with Automotive Technology vocational program studies day 11th and 12th grades. Graduated June 1991.

EXPERIENCE

MANUFACTURERS REPRESENTATIVE FIRM OWNER POWERHOUSE HVAC PRODUCTS 2018 – 2019

- Duties as owner and manufacturer representative was to develop HVAC and related industries product lines for representation in the mid-Atlantic and northeast territory, under contract.

-Recruited and represented the “Mr. Cool” HVAC product line, which they are a popular online distributor of DIY Ductless Mini Splits and Unitary Products, including entry level SEER residential Heat Pump and straight A/C split systems.

-Recruited and represented the “Advanced Controls, Inc.” product line of electrical panels, common size panels and custom manufactured panels for various industries including HVAC. ACI also manufactured and imports motors, drives, various switches and relays, capacitors, etc.

-Recruited and represented the “High Performance Air Vents” product line that manufactures custom ERV and HRV/High SEER and low ambient line of Heat Pumps.

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