Engineer Operator

Ludovic Tchamako

** ***** **, **** **, QUINCY, MA 02169

Tel: 857-***-**** ***************@*****.***

WORK EXPERIENCE

January 2019 - December 2019

Freelance - Network Technician - Cameroon

Provide LAN & WAN management of a school

Switching and Routing

June 2017 - December 2018 ORANGE (French multinational mobile operator)

Hosting and operating network department – Paris, FRANCE

Network Operator Engineer

Incident and level 2 & 3 tickets management (switching, firewalling, load balancing)

Load-balancers, routers and switches replacement

Equipment monitoring via XYMON

Writing operating documents

February 2013 - May 2017 ORANGE (French multinational mobile operator)

Service platforms operating department – Paris, FRANCE

Network Operator Engineer

Voice messaging platform management

Management of the authentication of landline and mobile (cellular) subscribers

Management of call center platforms

Installation of a call center platform in the USA

Moving the authentication platform of landline subscribers to a new Datacenter

Migration of the mobile subscriber authentication platform to a new architecture

Renewal of all equipment of authentication platforms (firewalls, routers, switches, load-balancers)

Equipment monitoring via CACTI

Platform monitoring via HPOV

Management of incidents and incident tickets

Writing procedures, operating documents and diagrams

February 2012 - October 2012 ORANGE (French multinational mobile operator)

Hosting and operating network department – Paris, FRANCE

Internship Assistant Network Operations Engineer

Opening of flows on LINUX firewalls

Production commissioning, configuration of switches and load balancers

Management of incidents and incident tickets

SKILLS

Computer Networks AZURE - CCNA Routing & Switching - Firewall (Fortigate 1500D; Juniper SSG550 ISG1000, SRX3400; Checkpoint) - Switch (Cisco Nexus 3500; Nortel 5510; Juniper EX4200; BCS HP Procurve 6120XG; BCS IBM) - Load balancing (Alteon 5208, F5, GTM) - Router (Cisco ASR 1000)

Spoken Languages FRENCH; ENGLISH

Software Applications VISIO, MATLAB, ATOLL, NEMO, XYMON, HPOV

EDUCATION

2009-2011 Master Degree: Computer Networking and Telecommunications

University of Sciences and Technologies of Lille (USTL) Lille, FRANCE

EXTRA CURRICULAR ACTIVITIES – HOBBIES

Soccer, Basketball, Tennis, Athletics, Movies, Travel

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