Support Security

ANTONY ASHWIN

IT ADMINISTRATOR

DOHA

QATAR

(974-********, 74754368

******.******@**.********

ritas.com

**************@*****.***

EXPERIENCE:

SIEVERT INTL INSPECTION/BUREAU VERITAS COMPANY,

QATAR — IT ADMINISTRATOR

SEPT 2016 - PRESENT

● Provide first level support for computer software and hardware technology equipment used.

● Install, configure, troubleshoot, Windows Server /2012/2016.

● Troubleshoot, diagnose, and resolve problems with Active Directory, DNS and DHCP

● Handle LAN concepts and subnetting, TCP/IP Routing, network monitoring utilizing tools

● Creating users in AD and assigning business emails and configuring

● Managing data backup and replication system (symantec/wd smartware/veeam)

● Maintain and update services configuration and design documents.

● Antivirus, Windows security administration and setup and Applying operating system updates, patches, and configuration changes .

● Upgrade systems with new releases and models and Maintain IT Assets and inventory updates.

ANNAI VELANKANNI ENGG COLLEGE, INDIA — IT ADMIN

DEC 2015 - MAY 2016

● Design and maintain network infrastructure (LAN/WAN, DHCP, DNS, Firewall and router configurations. Domain account, file and printer security administration Windows 2008 server administration.

● Desktop/End-user support,Internal/external network security, Data backup, Implement and secure wireless network. BUREAU VERITAS QATAR — IT ADMIN TRAINEE

SEPT 2015-OCT 2015

● 2008 & 2012 administrator handling,DNS,DHCP,Account creation and maintained of AD users, groups, sharing and

permission,lotus notes IBM As 400 client, Symantec Backup

,juniper firewall systems,cisco jabber implementatio n. HANSA DIRECT INDIA — System ADMIN

PERSONAL DETAILS

D.O.B :18-01-91

Nationality:Indian

Passport no:J9707469 (Valid

up to 2021)

Visa Status: Residence work

Permit

SKILLS:

DHCP,DNS,MCITP,HELPDESK

Management, Windows

server 2016,2008, Server

management,VPN. Active

Directory 2008/2012,

Troubleshoot and

hardware/software

upgradation and

maintenance.

SOFTWARE AND TOOLS USED:

Media Contact client:

Snow soft

Anti virus : McAfee endpoint

protection,symantec

endpoint protection

Mailing service : Ms outlook,

IBM Notes,O ce 365,IBM

verse,BBM

Corporate VPN: pulse secure.

Remote Desktop: Bomgar

client, Ammyy

Admin,Teamviewer,Gotomyp

c,Anydesk

Patching tools:symantec

patch management

Backup tools: symantec

backup

Corporate apps: Microsoft

teams, IBM connections,

SEPT 2014-JUN 2015

● Managed a helpdesk environment of 2 servers with 96 users and responded to tickets within 24 hours Applied and continuously adapted network access and group policies to enhance network security Monitored a VMware environment of hosts for performance

● Providing technical lead, support, pre-sales & project management services to achieve the IT goals of both short & long term projects involving WAN, LAN and/or computer integrations. NITTANY CREATIVE SOLUTIONS — BUSINESS DEVELOPMENT

TECHNOLOGY APRIL 2013-MAY 2014

● Handling US Potential clients and serving our Artwork, graphic designing and Digitizing.Assisting clients about our service and products.Excellent understanding of products and getting orders from clients by Cold calling process.

EDUCATION:

ANNAMALAI UNIVERSITY, INDIA — M.B.A

AUG 2015- SEPT 2017

Master of business Administration in General /systems ANNA UNIVERSITY, INDIA — B.E

SEPT 2008- MAY 2012

Bachelor of ENgineering in electronics and communication Roles and Responsibility:

● Coordinate outside contractors or vendors for various services if required.

● Undertakes special projects to meet the objectives of the department.

● Provide first level support for computer software and classroom technology equipment used.

● Prioritizes and manages multiple projects simultaneously and follow-up on issues in a timely manner.

● configuring PDA’s such as iPAD, iPhone, Android etc for project basis

● Voice Products: Call Manager, Cisco Unity, Cisco IP Phone and PABX support.

● Pilot batch for the following routers / firewalls (Fortinet) and emails service of Microsoft O365 ongoing.

● Work closely with vendors/support teams or partners to solve tickets for mails, VOIP,ZIG and other web apps.

Declaration:

I hereby sincerely declare that the above furnished details are true to my knowledge.

sharepoint,HRIS,

Ip Scanner,ip Address

Tracker,

Other Application: Success

factor,IBM webmail,IBM

connections, IBM ZIG, Sales

pulse cerbere,CSA,World

Check In,

LANGUAGES KNOWN:

English,Tamil,Malayalam,

Hindi

Antony Ashwin

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