Manager Store
Resume:
Name: Edwig Namara
Sex: Female
Nationality: Ugandan
Language: English
Email: ***************@*****.***
Mobile No: +971*********
Visa Status: Employment Visa (Transferable)
Address: Marina-Dubai
CAREER OBJECTIVE
To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current knowledge and abilities acquired through years of work experience. CAREER PROFILE
Highly efficient, results driven and capable with a proven ability to effectively develop manage and control relationships.
CAREER HISTORY
Etoile Group (Head Office) Dubai Marina, Dubai -UAE March 2020 – June 2020
Position: Receptionist
Duties and Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying and faxing Dubai Holding Group (Sfera) Mirdif City Centre, Dubai -UAE Sep. 2018 – Feb. 2020
Position: Sales Assistant & Cashier
Duties and Responsibilities
Displaying enthusiasm & providing superior customer service Understanding customer needs and queries about products, prices and services Advising customers on product ranges best suited to their needs Achieving the sales target and focus on increasing sales by using advanced sales techniques Focusing on up selling/ cross selling
Maintaining customer relationships in order to build long term brand loyalty Handling new launches, promotion of products and visual merchandising Ensuring stock replenishment at all times
Generating daily sales report
Scan goods and ensure pricing is accurate
Issue receipts, refunds, change
Collect payments cash, debit or credit transaction Following all company procedures in ordering, cash handling and other common practices profile JW Marriott Marquis Hotel, Dubai, UAE
March 2017– Aug. 2018
Position: - Cashier
Duties and Responsibility
Collect payments cash, debit or credit transaction
Generally keep track of all charges of guests in the hotel
Handling cash registers linked to computer systems
Assign to take care of safe-deposit boxes in which guests store jewelry and other valuables.
Track transactions on balance sheets and report any discrepancies
Manage transactions with customers using cash registers
Scan bills and ensure pricing is accurate
Issue receipts, refunds, change
Redeem stamps and coupons
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the hotel SKILLS:
Flexibility and Adaptability
Interpersonal Abilities
Customer Service Skills
Great Hospitality Knowledge
Personal Hygiene and Cleanliness
Creativity
Team player
Self-motivated
Friendly and positive
Work well under pressure
Easily adjust to any environment
Good communication skill
EDUCATIONAL BACKGROUND
Institution: Team Institute of Business Management, Kampala Uganda Course: Degree in Business Administration (2015)
ARCHIEVEMENTS
Cross Training Certificate Programme (JW Marriott Marquis Dubai) Year: Nov. 20th, 2017
Course: Finance Department – Account Payable Clerk Reference:
Mr Bilal Ismail
Manager (Manager Etoile Group Head Office Dubai)
+971********* (*****.******@***********.***)
Angie Lama
Store Manager (Sfera Fashion Store Mirdif City Centre Dubai)
Sheikh Rajib
Assistant Manager (K6 Restaurant JW Marriot Marquis Dubai) *****.******@*******.***
HEREBY CERTIFY that the above information is true and correct to the best of my knowledge and belief. Am available to join immediately
Contact this candidate