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Customer Service Assistant

Sacramento, CA
September 29, 2020

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Joyce Vang

**** ********** *** ****: 916-***-****

Sacramento, CA 95832 Email:


To work in an organization where my skills will be best utilized. Positive attitude, great customer service skills and able to meet timely deadlines achieving any company goals and objectives.

Core Competencies:

●Bilingual: English/ Hmong

●Microsoft Office/10-key


●Excellent Customer Service

●Team Player

●Astute Learner




Professional Experience

In-Home Supportive Services Sacramento, CA (10/2015 – Present)


●Taking care of my receipt

●Making sure my receipt is taking his medicine

PT Gaming, LLC Sacramento, CA (06/2015 – Present)

Third Party Proposition Player

●Ensuring that the betting rules are followed correctly by the dealer and players.

●Making sure that paying out winning and collecting loses are correct.

●Providing customer service to the casino and clients at my assigned table.

●Performed other duties as assigned.

FedEx Smartpost Sacramento, CA (11/2013 – 06/2015)

Parcel Assistant

●Unloaded trucks.

●Scanned parcels for small sort and palatalized.

●Applied plastic wrap around palatalized packages from the floor.

●Performed other duties as assigned.

Florin Technology Education Center Sacramento, CA (09/2007 – 03/2009)

Teacher Aid

●Translated for Hmong students.

●Assisted students with English skills and class assignments.

●Assisted teacher with attendance, grading, and other assignments.

●Discussed assigned duties with classroom teachers.


John F. Kennedy High School Sacramento, CA

High School Diploma


Available Upon Request

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